Opened in 2014, SlotsMillion is one of the largest and most popular online casinos. Won IGA's Innovative Operator of Year Award
No welcome bonus and promos are limited. Promotions that are available come with a 35x wager requirement.
Site is not easy to navigate to search and locate games. Live casino game selection is limited. There is no mobile app, but site is mobile-friendly.
Live chat is not 24/7, so response rate is not as fast as it should be.
Summary
Most popular slots at SlotsMillion
Details
Game offerings
Game types
Providers
Payment
Payment options
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Customer Service
Live chat
SlotsMillion Review
If pokies are your go-to casino games, then you’ve come to the right place. Let us show you what SlotsMillion has to offer in terms of games, payment methods, licensing, and more!
What you’ll find in this SlotsMillion Review
We pride ourselves on making sure our casino reviews are updated and helpful. In our reviews, we look out for the following:
- Casino licensing, safety and security
- Bonuses and offers
- Opening a new account
- All about payment methods
- This casino’s game selection
- How withdrawing works
- Customer Care
- The Mobile Experience
- Responsible Gambling
SlotsMillion licensing, safety and trustworthiness
It is always important for a casino to be properly licensed and regulated, for the safety of its players, as well as its own. Let’s see how SlotsMillion adheres to this.
SlotsMillion – Complete list of Licences
- Malta Gaming Authority: MGA/B2C/256/2013 – Issued 6th May 2014.
What makes SlotsMillion safe
The operator uses McAfee and Norton Security to protect the site, your transactions and personal information.
If that isn’t enough to convince you of their trustworthiness, SlotsMillion also works with four different testing companies for game payout validation.
They include iTech Labs and BMM Test Labs. You can easily find this information in the footer of the website.
Top Marks for Transparency and Trust |
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Not only does SlotsMillion have precise details about its licences, but it also works with top security firms and game testing labs; what more can you need? |
Welcome offers and Promos – Grab a Bonus at SlotsMillion
Who doesn’t love bonuses before playing casino games? At SlotsMillion, you can benefit from a generous welcome bonus, as well as other types of rewards.
New Player Bonus
As a new player from New Zealand, once you register for an account, you are entitled to a generous welcome bonus that consists of a wonderful combination of free spins and bonus money.
SlotsMillion Free Spins Offer
Apart from the Free Spins offer as part of the welcome bonus, this casino also offers more chances to win free spins.
SlotsMillion’s Take A Slunch Break! Allows players to receive spins to enjoy on a trending pokie. This promotions runs from Monday to Friday between 11am and 1pm.
SlotsMillion No Deposit Bonus
At the moment, the casino does not offer a no deposit bonus.
SlotsMillion Cashback Bonus
Here’s how SlotsMillion’s cashback bonus works: if you play on Sunday, you will have up to 20% cashback towards your losses on Monday.
SlotsMillion Promotions and Tournaments
The good news is that there are other promotions which provide deposit tops ups and extra spins.
Each offer has specific terms, like a 48x wagering requirement, or a minimum deposit of $20 to qualify. If you click ‘Read More’ on a particular promotion, you can see its conditions.
SlotsMillion doesn’t tend to have bonus codes. You simply need to have made at least one deposit before and complete the requirements.
SlotsMillion VIP program
SlotsMillion doesn’t publish any information about its VIP program. However, that seems to be because it’s an exclusive club that’s invite-only. It most likely works through the tailored treats scheme, where high-value customers get given bigger VIP bonuses and extra perks.
A warm welcome for New Zealand players and plenty of other offers |
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SlotsMillion Casino provides a generous welcome bonus for all players from New Zealand that combines a little bonus money and lots of free spins. The wagering requirements of 48x is a little steep, while the capping on winnings is quite low at $200 only. |
How to register a new account with SlotsMillion?
Now that we’ve gone over the bonuses offered by this casino, it’s time to see how you can register an account and claim your rewards.
Documents and information you need to share with SlotsMillion to open an account
To get started at SlotsMillion, you’ll need to provide the following information:
- Username and password;
- Email address;
- Country and phone number;
- Gender;
- Full name;
- Date of birth;
- Country of birth;
- Home address.
Simple Three-Step Sign Up |
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Our registration experience at SlotsMillion was plain sailing, as the fields are marked so that you know exactly what you need to enter. |
SlotsMillion Payment methods
SlotsMillion ensures safety of funds by offering a number of trustworthy payment methods.
Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
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VISA | $20 | Unlimited | Instant | 4 days |
Mastercard | $20 | Unlimited | Instant | 4 days |
Maestro | $20 | Unlimited | Instant | 4 days |
Neteller | $20 | Unlimited | Instant | 48 hours |
Skrill | $20 | Unlimited | Instant | 48 hours |
Paysafecard | $20 | Unlimited | Instant | N/A |
Payz | $20 | Unlimited | Instant | 48 hours |
MuchBetter | $20 | Unlimited | Instant | 48 hours |
Small but sufficient selection of payment methods |
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The most popular methods are covered. The fact that there are traditional choices like debit cards alongside e-wallets is reassuring too. The basics are here, but not having country-specific options or cryptocurrencies is something that we think does not let the casino reach its full potential. |
Cryptocurrency available at SlotsMillion
No crypto payment methods such as Bitcoin are available at SlotsMillion.
Games you can play at SlotsMillion
One unique selling point for this operator is the virtual reality section. You’ll need to download an application; after that, you can access the VR version using goggles, or see it in 3D from your PC. More than 40 titles are available in this format.
Exclusive Games and Branded Tables
Players in New Zealand get access to over 170 table games at this casino. There are plenty of variants of the classics, like Blackjack and Roulette. If those aren’t your favourites, you’ll see Craps, Baccarat, Keno, Video Poker and even some Bingo titles.
Recommended slots you can play at SlotsMillion
The name might be a giveaway; SlotsMillion comes with its impressive catalogue of pokie games (slots). There’s thousands of games to choose from, and the operator makes it easy to find what you want.
Exquisite live dealer table available in SlotsMillion
And to round up the game collection nicely is the live casino by Playtech. It features tables of Live Roulette, Live Blackjack, Live Hold’em, and Live Baccarat. There is plenty of variety, which is sure to go down well with players who have never tried the Playtech live dealer games.
Game Shows you can play in SlotsMillion
There is only one Game Show and that is: Spin A Win Live, which is also provided by Playtech and consists of the fabled wheel of fortune.
Game Providers
The list of software providers at SlotsMillion seems endless. In fact, 80 different studios are delivering the content. From big names like Microgaming and NetEnt to boutique developers such as Ainsworth and Dice Lab, there’s something for all tastes.
The live casino on the other hand is provided solely by Playtech, a versatile developer that has a rich portfolio of online pokies, virtual table games and more recently live dealer games.
One of the most diverse game selections on the market |
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There are so many positive things to say about the SlotsMillion lobby. The choice of games is diverse and features tons of online pokies and a very good choice of table games and live dealer tables. The SlotsMillion’s games catalogue is a paradise for casino goers. |
Time to collect your winnings? Here’s How to withdraw your money from SlotsMillion
Ready to cash out? Let us show you how to make a withdrawal from your account page.
Step by Step guide on how to withdraw from SlotsMillion
All you have to do to withdraw is:
- Select the amount you want
- SlotsMillion will process requests by sending the funds via the method you used for your deposit.
Other important information to know when withdrawing
Most payment options are eligible for withdrawal. However, if you used a method like PaySafeCard, then you’ll receive your money via bank transfer.
The casino doesn’t charge a fee and aims to process the money within two days. Although there’s a dedicated banking page, for the best information head to the terms and conditions’ dedicated finance section.
Withdrawal process at SlotsMillion needs improvement |
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While SlotsMillion says that it aims to process withdrawals in two days, it can be a lot longer. All casinos need to complete verification processes, but SlotsMillion could work harder to make this smoother. |
SlotsMillion’s Customer Support
Contact | Average Answer Time | |
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[email protected] | 24-48 hours | |
Phone | N/A | N/A |
Live Chat | Available from 9PM to 11AM (NZ Standard Time) | 5-10 minutes |
The casino provides support in English, although you can also find information on the site in German, Swedish, Norwegian and Finnish. The ‘Help’ bar at the side of the page will launch your email if you aren’t signed in, or live chat for registered users.
There isn’t a dedicated FAQ page to find all the answers to your questions. Instead, you’ll need to head to different sections like the banking page, bonus terms or complaints area.
SlotsMillion could provide more comprehensive customer support |
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Not having 24/7 customer care is particularly challenging for New Zealand players as SlotsMillion’s opening hours are targeted at Europeans.We’d also like to see a live chat provided for prospective customers since it’s the quickest way to ask a few questions before registering. |
The mobile experience
SlotsMillion offers an app that is optimised for mobile play which can be downloaded from Google’s Play Store for Android players, or on the Apple App Store for iPhone users.
Modernising casino gaming on the go! |
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We were very pleased to see that this casino prioritises casino gaming on smartphones, for those players that enjoy playing while on the go! |
Responsible Gambling
SlotsMillion has a page dedicated to Responsible Gambling. It’s a useful section that connects you to the Responsible Gaming Foundation website.
The page goes on to provide customers with information about tools that the casino offers, including setting up a cooling-off period, session bet and deposit limits.
SlotsMillion shows it values customers |
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The casino not only has links to support organisations but does a fantastic job of giving customers gambling management tools. |
Awards and Recognitions
SlotsMillions has come to the attention of many in the industry. It has received recognition for its style and the way it operates. Here are some of its awards:
- Meister Awards Best New Casino 2015
- 2016 Innovation of the Year
- Innovator of the Year 2018
- Online Operator of the Year 2019
SlotsMillion: Final Thoughts
This operator excels in several areas but falls behind in others. The lack of 24/7 live chat is of main concern.
Hard to find withdrawal information and slow processing are also negative points.
On the other hand, this casino has a great choice of games, not just pokies, but keno, bingo and video poker, too.
There are thousands of titles to play all from the biggest names in the industry, as well as some niche titles.
All in all, this is a top casino which we recommend for you!