Maxxwin only opened in 2023, so it hasn’t had time to build significant popularity in NZ yet.
It’s easy to find the Maxwinn's terms and conditions, which clearly explain the site’s rules.
Despite not offering a mobile or desktop app, Maxxwin's web-based sites are user-friendly and provide easy access to all parts of the casino.
Email appears to be the only way to get in touch with Maxxwin, however they were very prompt to respond.
Summary
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Payment
Payment options
AstroPay 
Deposit
Withdrawal
Customer Service
Live chat
MaxxWin Review
During our Maxxwin Casino review, we focus on thoroughly evaluating the casino’s essential aspects, such as the following:
- Maxxwin’s safety and licences
- The bonus offers
- How to open a new account
- The payment methods available
- The game selection
- How to withdraw your funds
- What do you do if you run into issues
- The overall play experience
Maxxwin Casino Licencing, Safety, and Trustworthiness
This casino is a brand from NTEC Ltd (NTEC), registered in Malta.
Maxxwin licences for NZ players
NTEC operates using a licence from the Malta Gaming Authority (MGA). MGA issued the licence, No. MGA/B2C/347/2016, in 2017 to the company.
Factors that ensure Maxxwin is safe
This operator ensures its New Zealand players are safe by implementing the following security measures:
- SSL encryption and appropriate firewalls to protect player data
- Popular payment methods and safety standards to protect player funds
- Malta legislation regarding fair play to ensure fair games and practices
Maxxwin awards and recognitions
At the time of this review, the casino had no awards or recognitions.
A casino that follows the standard practices
We found that this casino largely follows the standard expectations, like having valid licensing and security measures.
Welcome Offers and Promos: Play With the Best Maxxwin Bonus
The Promotions page lists various offers, as you’d expect, you can claim offers by subscribing to them in your account.
Maxxwin’s new player bonus
New NZ casino players can claim a 100% welcome bonus (up to $1,000) and 200 free spins with their first deposit, then a 50% bonus (up to $150) and 50 free spins on their second.
A $40 deposit is necessary to claim the first deposit offer, but it’s $30 for the second offer. The deposit and bonus have 40x wagering requirements, as do the free spins.
You have 30 days to complete them for the main bonus, but free spins must be claimed and used within 24 hours. Free spins are for the Fruit Zen and Lucky Seven pokies.
Free spins offer at Maxxwin
Each Monday, a deposit of at least $30 will award you 25 free spins on a mystery slot. You must use a promo code to claim it and there’s a max winnings cap of 20x your deposit amount. Further, you must complete the 40x wagering requirements on the winnings within one week of receiving the free spins.
Does Maxxwin offer a no deposit bonus?
At the time of this review, there weren’t any no deposit offers available.
Maxxwin’s cashback bonus
The cashback offer is part of the VIP program. The weekly cashback ranges between 10% and 30%. It starts when you reach the Platinum level and the operator doesn’t specifically state wagering requirements.
Promotions and tournaments at Maxxwin
This operator offers a Reload on Wednesday bonus, which awards a 25% bonus of up to $150 if NZ players deposit at least $30. The bonus has 40x wagering requirements players must complete in three days. There’s also a tournaments tab that lists all current tournaments.
Maxxwin’s exclusive VIP program
The VIP program has 10 tiers, and players must subscribe to this scheme to earn experience points. The coefficient in earning points, which is one for most levels, becomes two and three for the Diamond and Elite members.
| VIP Level | VIP Benefits: |
|---|---|
| 1. Bronze | 25 Monthly Free Spins (MFS), 25% Reload Bonus (RB) |
| 2. Silver | 50 MFS, 50% RB |
| 3. Gold | 100 MFS, 75% RB |
| 4. Platinum | 10% Weekly Cashback (WC), 100 MFS, 100% RB, Exclusive Bonuses (EB) |
| 5. Sapphire | 12% WC, 110 MFS, 100% RB, EB |
| 6. Ruby | 15% WC, 125 MFS, 100% RB, EB |
| 7. Emerald | 17% WC, 135 MFS, 150% RB, EB |
| 8. Crystal | 20% WC, 150 MFS, 150% RB, EB |
| 9. Diamond | 25% WC, 200 MFS, 200% RB, EB |
| 10. Elite | 30% WC, 300 MFS, 200% RB, EB |
Multiple exciting bonuses are available
We love the variety of offers, from the welcome bonus to the reload offers. However, some have challenging bonus terms, like short expiry periods.
Register a Maxxwin Account Within Minutes
Signing up is done within a few simple steps. First, choose which bonus you want to claim, add your email and create a password. Then add your details, like name and address, and verify your email.
Registration documents and information required by Maxxwin
The website’s terms state that the support team will list all KYC documents in an email when necessary. However, the documents generally include:
- Proof of identity, such as ID, or driver’s licence
- Proof of address, like on a utility bill or bank statement
- Proof of banking, for example a screenshot of your e-wallet or photo of your card
No surprises with the registration process
The registration process is about the same as that you’ll find at most NZ casinos.
Maxxwin’s Payment Methods
Only some of the listed methods are available to players in New Zealand, including Visa, Mastercard, Neteller, Skrill, and AstroPay. However, AstroPay and the cards are only available after players add mobile numbers.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa | $18.03 | N/A | Instant | N/A |
| Mastercard | $18.03 | N/A | Instant | N/A |
| AstroPay | $17 | $17,102 | Instant | 1-4 days |
| Neteller | $18.03 | $18,039.92 | Instant | 1-4 days |
| Skrill | $18.03 | $18,039.92 | Instant | 1-4 days |
Limited payment methods for NZ players
We found that there are fairly limited methods available to NZ players. However, looking at the general terms, bank transfers might be an option after speaking to support.
Are Cryptocurrencies Available at Maxxwin Casino?
Unfortunately, at the time of writing this Maxxwin Casino review, there weren’t any cryptos available.
Games NZ Players Can Enjoy at Maxxwin Casino
This casino offers over 3,430 games. The lobby has a sliding bar that lists all the game categories, and you can filter the options using a provider and categories filter.
Maxxwin’s Branded and Exclusive Games
While reviewing this casino, we didn’t find branded or exclusive titles for NZ players.
Exceptional pokies at Maxxwin Casino
You can play some of the most famous titles around thanks to there being thousands of pokies, like Big Bass Bonanza and Temple Tumble Megaways.
Many popular options like Marching Legions, 9 Mad Hats Absolootley Mad, and Zeus vs Hades Gods of War are also available. However, you can also try out the latest pokies like Queenie, Four Divine Beasts, and House of Fun.
Enjoy live dealer titles at Maxxwin
A wealth of live dealer titles (over 360 games) are available. Players in NZ looking for something beyond the usual will be excited to hear that not only are the classic games of roulette, blackjack, baccarat, and poker available, but there are also other interesting variants.
These include Super 8 Baccarat, PowerUp Roulette, Azure Blackjack, Super Andar Bahar, and Bac Bo.
Take a break with Maxxwin’s game shows
A treasure trove of exceptional game shows is available, from Sweet Bonanza CandyLand to Boom City. Popular titles like Dead or Alive Saloon, Treasure Island, Vegas Ball Bonanza, and Snakes & Ladders Live can also be found here.
There are also lobbies with game shows, plus Evolution’s “For You” and “Top Games” lobbies.
Scratch Cards and Crash Games
Besides the regular table games available at this casino, there are multiple crash games and scratch cards. Some of the best scratch cards available are Money Matric, Wild Safari, and It Came From the Moon.
However, you can also play crash games like Spaceman, FlyX, Stock Market Live, and Big Bass Crash.
Famous Game Providers at Maxxwin
The live dealer game providers are Evolution and Pragmatic Play Live. Evolution is the only provider offering Live and First Person lotto-style games. However, there are around 20 other providers also available, including:
- Habanero
- Games Global
- Playson
- Nolimit City
- Wazdan
An exceptional selection of games, but no exclusive titles
We love the large selection of games. Players can find many different game categories, but the lack of exclusive and branded titles is disappointing.
Withdraw Your Maxxwin Casino Winnings
You must navigate to your Account Menu to find the withdrawal tab when withdrawing. Always ensure your withdrawal amount falls within the shown range under the payment method.
How to withdraw from your Maxxwin Account
Our step-by-step guide will ensure you can withdraw your winnings with minimum fuss.
- Click on your Profile menu button in the top right corner
- Move down the list and click on the “Withdrawal” option
- Select one of the available withdrawal methods
- Type in the amount you want to remove from your account’s withdrawable balance
- Press the orange “Withdraw” button to send the request to the casino
Other important information on withdrawals
The minimum withdrawal varies depending on the method, with Skrill and Neteller having a $18.03 minimum and AstroPay having a $34 minimum.
The casino only adds a 2% fee if you withdraw more than 25 times in one calendar month. The casino aims to process withdrawals within three to five days.
Slow withdrawals but clear terms
The withdrawals are quite slow, as the processing time on top of the payout time means it can take up to nine days to arrive in your account. However, the withdrawal policy is clear.
Maxxwin’s Customer Support Experience
We were slightly disappointed with the casino’s support options, as live chat isn’t available. However, we received a response to our contact form query within an hour despite it saying it could take up to 24 hours.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | Within 24 hours | |
| Phone | N/A | N/A |
| Live chat | N/A | N/A |
| N/A | N/A | |
| N/A | N/A | |
| Contact Form | Yes | 1-24 Hours |
There isn’t an FAQ section or many support channels, but a Game Rules page helps new players get up to speed.
There aren’t many support channels
The only real support is available via email and the contact form. However, we were pleasantly surprised with how fast the support team responded to our query.
The Overall Play Experience at Maxxwin Casino
This casino offers a user-friendly player experience with a fresh white background and colourful elements. Highlights and category symbols are done in soft orange and greyscale colours. The layout’s a little different to what you might be used to, but the headers and collapsible sidebar will help you navigate between the various pages.
The mobile experience during our Maxxwin Casino review
The mobile website offers the same capability, games, and promotions as the desktop site. Evaluating its interface, offers, and features, we found no category in which it didn’t match the desktop website.
Excellent usability, but no apps
While we find no fault with the interface of desktop and mobile websites, at the time of writing this review there aren’t desktop or mobile apps available.
Responsible Gambling Policy at Maxxwin
Players can set deposit, wager, and loss limits for each day, week, and month. There’s also the activity checker, which automatically activates and can be set for 30 minutes, one hour, or five hours.What’s more, time-out and self-exclusion are always available to NZ players.
A vast selection of tools is available
We find no fault with the responsible gambling policy; it offers tools and external links to ensure players play safely.
Play Over 3,400 Games and Level Up Your VIP Tier
This casino has many benefits, from its significant game selection to various promotions. However, due to its limited payment methods and lack of live chat, we rate it slightly lower at 7/10. It does get points for its transparent terms and user-friendly website, though, making it a worthwhile option for NZ players.
Other Casinos to Try Out If You Like Maxxwin Casino
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