Although this is a new casino, it is becoming quite the hotspot for NZ players.
This site's terms and conditions are not difficult to read, and incredibly easy to understand.
User-friendly, neat, and organised are what come to mind when looking and navigating through this website.
The customer care, which is accessible via both email and live chat, is friendly, and efficient. There is also a comprehensive FAQ section to refer to.
Summary
Most popular slots at LuckyKoala
Details
Casino features
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
Habanero
Play’n GO
Yggdrasil
Relax
Microgaming
Big Time Gaming
Playson
Pragmatic Play
Just For The Win
Red Tiger
Playtech
Spinomenal
Payment
Payment options
Ethereum 
Interac 
Litecoin 
MuchBetter 
Tether 
Deposit
Withdrawal
Customer Service
Live chat
LuckyKoala Review
As casino experts, we always check out the following features when reviewing a casino:
- Safety and licences
- Bonus offers
- Account registration
- Payment methods
- Cryptocurrencies available
- Games you can play
- How withdrawing works
- Customer support
- The overall play experience
LuckyKoala licensing, safety and trustworthiness
When it comes to safety, there’s nothing more important in a casino than the valid gambling licence it holds. Let’s see how else LuckyKoala makes sure its players are kept safe.
LuckyKoala – Complete list of licences
- Gaming Curacao.
What makes LuckyKoala safe
Apart from the gambling licence held by the casino, you will find other safety features that include how your information is kept secured, as well as game fairness.
LuckyKoala awards and recognitions
This casino has not won any awards or recognitions yet.
| A new casino which prioritises safety |
|---|
| The safety features are standard, with the latest technology to ensure your data is not leaked. |
Welcome offers and promos – Grab a bonus at LuckyKoala
Everyone loves exciting and generous bonuses they can use when playing their favourite casino games. LuckyKoala is by no means an exception, which is why it offers a number of tasty rewards just for you!
LuckyKoala new player bonus
New LuckyKoala players can get a welcome bonus of up to NZ$1,000 + 125 free spins when signing up with this casino.
There is also a weekly offer which runs from Monday to Sunday, known as the Weekly Casino Bonus. With this offer you can get a 50% boost up to NZ$1,000.
LuckyKoala free spins offer
LuckyKoala’s Weekly Free Spins Reload is offering up to 370 free spins every week. All you have to do is enter the relevant bonus code when making your next deposit!
LuckyKoala no deposit bonus
We couldn’t find any no deposit bonuses at this casino.
LuckyKoala cashback bonus
This casino does not currently offer cashback bonuses.
LuckyKoala promotions and tournaments
Another promotion that is available at this casino is the Weekly Reload Bonus.
Every week, you can boost your casino wallet with an incredible 40% up to NZ$100.
LuckyKoala VIP program
Although we couldn’t find a VIP program, this is mentioned in the casino’s terms. This could mean that you’d need to register before accessing this program.
| VIP should be accessible to everyone |
|---|
| We were left disappointed at how the VIP program could not be accessed without signing up to the casino. |
How to register a new account with LuckyKoala?
To create a new LuckyKoala account:
- Click Register
- Fill in the information
- Agree to the Terms and Conditions
Documents and information you need to share with LuckyKoala to open an account
In accordance with KYC procedures, you may need to share a copy of your ID Card or driver’s licence, and a copy of your bank statement or utility bill.
| Registration: As easy as 1, 2, 3! |
|---|
| LuckyKoala’s registration process can be done in less than a minute, giving you more time to enjoy playing casino games. |
LuckyKoala payment methods
Here are the different payment methods you can use to make deposits and withdraw funds:
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| VISA | $20 | $5,000 weekly | Instant | 2-5 days |
| Mastercard | $20 | $5,000 weekly | Instant | 2-5 days |
| Skrill | $20 | $5,000 weekly | Instant | 1-3 days |
| Neteller | $20 | $5,000 weekly | Instant | 1-3 days |
| Payz | $20 | $5,000 weekly | Instant | 1-3 days |
| MuchBetter | $20 | $5,000 weekly | Instant | 1-3 days |
| Interac | $20 | $5,000 weekly | Instant | 1-3 days |
Cryptocurrencies available at LuckyKoala
At LuckyKoala you can also use a number of crypto payment methods:
| Cryptocurrency | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | $20 | $5,000 weekly | Instant | Instant |
| Ethereum | $20 | $5,000 weekly | Instant | Instant |
| Litecoin | $20 | $5,000 weekly | Instant | Instant |
| Tether | $20 | $5,000 weekly | Instant | Instant |
| Versatile payment methods |
|---|
| Having fiat and cryptocurrencies is incredibly useful and caters for many players! |
Games you can play at LuckyKoala
Boasting hundreds of games, LuckyKoala leaves you with more options than you can count. Let us show you why we think so.
Exclusive games and branded tables
We couldn’t find any games exclusive to this casino. On the other hand, there are a number of branded tables, such as Narcos Mexico, Game of Thrones Power Stacks, and Dr. Jekyll & Mr. Hyde.
Recommended slots you can play at LuckyKoala
When we think of online pokies, we think of the classics. Some of the best games you can play at LuckyKoala include:
Exquisite live dealer table available in LuckyKoala
You will find that LuckyKoala offers an extensive choice of Live Casino games, like Live Blackjack and Live Baccarat.
Game shows you can play at LuckyKoala
The exciting PowerUP Roulette, the immersive Boom City, as well as the popular Crazy Time are all available live game shows at this casino!
Popular game providers LuckyKoala works with
The game providers that LuckyKoala world with are the best, and most trustworthy in the market. These include:
Time to collect your winnings? Here’s how to withdraw your money from LuckyKoala
Those winnings in your account sure do look fantastic don’t they? We’ll show you what you need to do to withdraw them from LuckyKoala.
Step by step guide on how to withdraw from LuckyKoala
- Log in to your account
- Go to your profile
- Go to the payment section
- Choose your preferred payment method
- Follow the on-screen instructions to make a withdrawal request.
Other important information to know when withdrawing
While your first monthly withdrawal won’t cost you anything, you must pay an 8% fee if you want to make more withdrawal requests.
We also found out that you’ll be asked to roll over your deposits before withdrawing.
| Withdrawal fees not too inviting |
|---|
| When looking at the withdrawal terms, we thought that this casino’s fees are a bit steep. |
LuckyKoala’s customer support
This casino’s customer care service is always there to answer your questions as efficiently as possible. Finding a customer care representative can be done either via email, or via live chat.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 24-48 hours | |
| Live Chat | Available 24/7 on site | 1-5 minutes |
In case you need your question answered immediately, you can also refer to to LuckyKoala’s FAQ section.
| Comprehensive customer care |
|---|
| We were impressed at how well players are taken care of by this casino’s customer care. |
The overall play experience in LuckyKoala
The site does everything to ensure a near-perfect gaming experience. From its beautifully-designed website, to the way sounds and graphics are integrated into games, you’ll find yourself in an immersive experience like never before!
All the information you’ll need can be easily found, thanks to LuckyKoala’s organised layout.
LuckyKoala mobile experience
With many players opting for smartphones and tablets, unsurprisingly, LuckyKoala has optimised its casino site for mobile use.
| Mobile-optimised, but no app! |
|---|
| An issue, which even other top casinos struggle with, is the absence of a mobile app. We think that LuckyKoala would greatly benefit from having a mobile app that can be downloaded onto smartphones and tablets. |
Responsible Gambling in LuckyKoala
Keeping players safe is LuckyKoala’s top priority, and this is clearly shown through their dedicated Responsible Gambling section.
LuckyKoala promises that:
- There are no underage players
- There are no illegal players using its site
- Software is fair in all our games
- You can quit at any point in time if you find gambling to be negatively affecting you.
| Excellent Responsible Gambling tools |
|---|
| Apart from promising player safety, this casino’s Responsible Gambling section also offers helpful sites, and lists a number of questions players can ask themselves to determine whether they have a gambling problem. |
LuckyKoala: Our thoughts
LuckyKoala Casino is home to a number of fantastic features, bonuses, and a huge library of games.
We were also glad to see the wide range of payment options for NZ players, and the type of licence it holds.
Unfortunately, the withdrawal fees of 8% are a bit steep for players, especially to the high rollers.
We feel that this casino deserves an 82/100.