As a new casino, LuckyElf is gaining popularity with Kiwi players.
Transparent terms in most cases, with some further explanation required at times.
While there’s no standalone app, the mobile and desktop web-based casino offers a great experience.
LuckyElf players can make use of the 24/7 customer support available, but only through live chat and email.
Summary
Most popular slots at LuckyElf
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
Habanero
Play’n GO
Belatra Games
Relax
Microgaming
Big Time Gaming
Just For The Win
Red Tiger
Blueprint Gaming
Payment
Payment options
Bank Transfer 
Bitcoin
Bitcoin Cash 
DogeCoin 
Ethereum 
Litecoin 
Maestro 
MasterCard
Neosurf
Ripple 
Skrill
Tether 
Tron 
VISA
Deposit
Withdrawal
Customer Service
Telephone
Live chat
LuckyElf Review
LuckyElf is a new online casino in New Zealand, offering players a unique gaming experience. The casino is rather mystical, with many themed offers and a 4-piece welcome bonus inclusive of free spins!
Let’s take a look at what this casino has to offer.
Find Our Review Rating Guidelines
We follow strict rating guidelines. This guideline ensures accurate information and ratings.
- List of licences and safety measures
- Explanation of current promotions
- Registering a new account
- Table with listed payment methods
- Explores available cryptos
- Selection of games available
- Withdrawal guides and terms
- Explores customer support channels
- The mobile experience
- Responsible Gambling tools
Licensing, Trustworthiness and Safety of LuckyElf Casino
This platform is owned and operated by Hollycorn NV, a company established under Curacao laws. The website is powered by Softswiss software.
Licences – The Complete List
Hollycorn NV holds a single licence and is regulated by Antillephone NV.
- Curacao Antillephone NV, licence number 8048/JAZ2019-015.
Factors that Ensure LuckyElf Casino is Safe
Safety measures are taken to ensure players are safe while using this platform.
- Two-factor authentication is available, along with SSL encryption.
- Transparent terms and conditions, as well as clear bonus terms.
- Listed games are from reputable providers, using RNG for fair games.
| Secure and Regulated |
|---|
| The platform is licensed and regulated, but we would appreciate the rules for table games outlined on the site. We like the extra safety measures, like the two-factor authentication. |
LuckyElf Casino Bonus – Welcome Offers and Promos
Promotions like welcome offers and other bonuses ensure you have a chance to boost your bankroll. You can claim these LuckyElf Casino bonuses using promo codes available in the promotions tab.
Welcome Bonus:
Enjoy a juicy welcome bonus: NZ$80000 + 300 Free spins
LuckyElf Casino Free Spins Offer
You can choose one of three Wonder Spins promos on Saturday and Sunday. Depending on your deposit being between $20 and $100, you receive between 50 to 150 free spins. You can also claim 88 free spins on a selected pokie during the week. You can also win a free spin on the Lucky Wheel when depositing $20.
LuckyElf Casino No Deposit Bonus
This casino does not offer a no deposit bonus at the moment.
LuckyElf Casino Cashback Bonus
Unfortunately, LuckyElf Casino doesn’t offer a cashback bonus.
LuckyElf Casino Promotions and Tournaments
You can claim two weekly reload bonuses if you make the minimum deposit of $20. Both have 40x wagering requirements; one offers a 30% bonus and 50 free spins, and the other a 50% bonus up to $100.
LuckyElf Casino VIP Program
Upon your first deposit, you’re automatically entered into the VIP Program, otherwise known as the Crystal Quest. It has 20 VIP tiers, and you receive one crystal for every $15 you wager on pokies.
| VIP Level – Crystals | VIP Benefits |
|---|---|
| 1 – 20 | 10 Spins Prize |
| 2 – 50 | 20 Spins Prize |
| 3 – 100 | 30 Spins Prize |
| 4 – 300 | 50 Spins Prize |
| 5 – 500 | 75 Spins Prize |
| 6 – 1000 | 100 Spins Prize |
| 7 – 2000 | $10 Prize |
| 8 – 3000 | $20 Prize |
| 9 – 4000 | $50 Prize |
| 10 – 5000 | $70 Prize |
| 11 – 10,000 | $100 Prize |
| 12 – 16,000 | $160 Prize |
| 13 – 20,000 | $200 Prize |
| 14 – 50,000 | $500 Prize |
| 15 – 100,000 | $1,000 Prize |
| 16 – 250,000 | $2,500 Prize |
| 17 – 400,000 | $4,000 Prize |
| 18 – 800,000 | $7,000 Prize |
| 19 – 1,500,000 | $15,000 Prize |
| 20 – 3,000,000 | $30,000 Prize |
| Go on the Crystal Quest and Claim Bonuses |
|---|
| Players have several bonuses they can take advantage of and a 20-tier VIP system. We would appreciate a cashback system and slightly lower wagering requirements, though. |
Register a New Account at LuckyElf Casino
Use the green “Register” button to start your signup process. You need to enter your email, a strong password, and your account currency. You can add the rest of your details using the “Your Realm” tab to verify your account.
Required Documents and Information to Open a LuckyElf Casino Account
The “Your realm” tab also has a verification section you use to upload the requested documents listed below.
- Identity documents like your passport.
- Address documents like utility bills.
- Payment documents like bank statements.
- Verification call with your cell phone number.
| Quickest Signup Guarantee |
|---|
| LuckyElf offers one of the quickest registration processes, making it easy to register and start playing. It’s easily navigable, and you can upload verification documents without trouble. |
Payment Methods at LuckyElf Casino
You have several card and e-wallet options when you play at LuckyElf Casino. In the website’s footer, the Payment Methods tab will give more details on the below methods.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa | $20 | $3,000 | Instant | 1-3 Days |
| Mastercard | $20 | $3,000 | Instant | 1-3 Days |
| Maestro | $20 | $3,000 | Instant | 1-3 Days |
| Neosurf | $20 | N/A | Instant | N/A |
| Skrill | $20 | $3,000 | Instant | Instant |
| ecoPayz | $30 | $3,000 | Instant | Instant |
| Mifinity | $20 | $3,000 | Instant | Instant |
| Bank Transfer | N/A | $3,000 | N/A | 1-5 Days |
| Play Faster with Instant Deposits |
|---|
| You can start playing faster with the instant deposits, choosing a payment method that fits your preference. The withdrawal times also fall within the industry standard. |
Available Cryptocurrency at LuckyElf Casino
Fiat currencies are not the only payment methods available. You can use various popular cryptos to start depositing and playing on this site.
| Cryptocurrency | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | 0.0001 to 0.003 BTC | 0.14 BTC | Instant | Instant |
| Bitcoin Cash | 0.001 BCH | 24 BCH | Instant | Instant |
| Ethereum | 0.01 ETH | 2.5 ETH | Instant | Instant |
| Litecoin | 0.01 LTC | 69 LTC | Instant | Instant |
| Dogecoin | 1 DOGE | 54,000 DOGE | Instant | Instant |
| Tron | 10 TRX | 50,000 TRX | Instant | Instant |
| Ripple | 0.001 XRP | 8000 XRP | Instant | Instant |
| Tether | 0.01 USDT | 3000 USDT | Instant | Instant |
| A Casino Welcoming Crypto Players |
|---|
| Crypto players can choose several of their favourite cryptos to deposit with when playing. They’ll also enjoy instant deposits and withdrawals. |
LuckyElf Casino Games
Kiwi players get access to a massive amount of games, with just over 5,576 listed. Most of these games are pokies, but you’ll also find table and live casino games.
Branded and Exclusive Games
There are no exclusive games, but there are crypto-specific titles like 10,000 Wishes and 100 Zombies. You’ll also find plenty of branded pokies based on top movies like Jurassic Park/World, bands like Black Mamba, and TV shows like Narcos.
The Best Pokies at LuckyElf Casino
There are literally thousands of pokies. Luckily, as well as a search function, you can filter by theme and provider. We were happy to see White Rabbit, Mega Moolah, Mega Joker, and Starburst.
LuckyElf Live Dealer Games Available
There are over 520 live dealer titles available to Kiwi players, including exciting variations like Blackjack Gold and Auto Roulette. You can also access Vivo Gaming’s live casino lobby.
Game Shows Offered at LuckyElf
Annoyingly, these are mixed in with all the live games, However, dig around and you’ll find top shows like Crazy Time and Sweet Bonanza Candyland.
Game Providers
Over 50 gaming, lottery-type and live casino providers are listed at this casino. Some top providers listed are Play’n GO, Spinomenal, and Booongo. Vivo Gaming and Lucky Streak are the primary live casino game providers. Lottery games take the form of instant wins from providers like EvoPlay and BGaming.
| Pokies, Jackpots and Instant Wins |
|---|
| We’re impressed with the selection of games available. There are thousands of available games, and you also have various game types, which are listed above the search functions. |
Withdraw Your Winnings at LuckyElf Casino
In your wallet, located in “Your Realm”, you’ll find a Withdraw tab where you can choose your preferred withdrawal method.
How to Withdraw From Luck Elf Casino
Below is a step-by-step guide on how to withdraw.
- Your profile is located in the bottom left corner, called “Your Realm.”
- The “Wallet” section will have your “Withdraw” tab.
- Choose one of the listed withdrawal methods.
- Complete any required payment details.
- Choose the withdrawal amount, keeping transaction limits in mind.
- Click on the green withdraw button to send your withdrawal request.
How to Withdraw Cryptocurrencies from LuckyElf Casino
If you’re a crypto player, follow the step-by-step guide above. However, in step four, ensure you add your MEMO/crypto wallet address.
Main Withdrawal Terms
The Payment Methods tab in the website’s footer gives you all the relevant information regarding transaction limits and payout times. The minimum withdrawal limit is $20. There are no fees attached, except with bank transfers.
| Easy Withdrawals with Cryptos and Fiat Currencies |
|---|
| Whether you’re a fiat or crypto player, withdrawing your funds is easy and fast. The transaction limits are a bit low, but overall this casino has a good withdrawal policy. |
LuckyElf Casino’s Customer Support
The available support channels are 24/7 live chat, a support email and a webmail form. Support is offered in English, with the website also available in French and German. There’s no FAQ page, but the support team responds fast and resolves queries effectively.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | Within 24 hours | |
| Phone | N/A | N/A |
| Live chat | Available 24/7 | Instant to Five Minutes |
| N/A | N/A | |
| N/A | N/A |
| Limited but Fast Support |
|---|
| While we would appreciate more support channels and an FAQ page, the 24/7 live chat team is fast to respond and effective in resolving complaints. |
Enjoy a Mobile Experience
The mobile casino is available via web browser and offers an equally excellent experience that the desktop casino offers. However, there’s no standalone mobile app available.
| Same Quality of Experience |
|---|
| You can play on the go with ease using your smartphone browser. While we would appreciate a casino app, the quality of your experience isn’t any less with the mobile browser casino. |
Responsible Gambling
You can use various tools to ensure you play responsibly at LuckyElf Casino. These tools are personal limits like deposit, loss and wager limits. It also includes a cool-off limit and self-exclusion.
| Access to Various Tools Offered |
|---|
| We appreciate the variety of Responsible Gambling tools available, even with reality checks being unavailable. |
Recognitions and Awards
LuckyElf Casino hasn’t won any rewards to date.
Join the Crystal Quest with Elvish Companions
Kiwi players can start their elvish journey after claiming a stacked welcome bonus. The registration takes mere seconds before you can choose between well over 5,000 games.
We also appreciate this operator’s extra effort with the available payment methods and responsible gaming tools. Overall, it offers everything a Kiwi player wants, and we rate it 8/10.
If you’re accessing the website from New Zealand, you’ll need to scroll down to the bottom of the homepage, click on the toggle menu on the bottom left, and choose New Zealand!
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