Some Kiwi players have heard about Joo Casino, which makes this casino somewhat popular.
The site’s terms are straightforward and fair.
The website is designed to be compatible with any device. If you like to game using your PC, or on the go using your smartphone, Joo Casino is for you!
You can contact the casino via email, contact form, and 24/7 live chat. Apart from that, the team is responsive and efficient, and solves your issues in no time. Here’s how to contact them:
Summary
Most popular slots at Joo Casino
Details
Game offerings
Game types
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
Telephone
Live chat
Joo Casino Review
Joo Casino features a great game selection with over 2,000 titles, multiple bonuses, and compatibility with cryptocurrencies. Learn how to get started with this review and claim a welcome package with a $1,000 deposit bonus and 50 free spins on your first deposit.
What you’ll learn in this Joo Casino review
We’re focused on offering Kiwi players highly detailed and unbiased reviews about their favourite online casinos. As such, we devised a method that tests casinos based on nine crucial parameters:
- Licences and safety – We analyse the casino’s licences and what makes it safe.
- Offers and promotions – We test the casino’s bonuses and regular promotions regarding their fairness.
- Creating an account – We verify how players can get started at the casino.
- Deposit methods – We evaluate the deposit methods offered.
- Cryptocurrencies – We confirm what cryptocurrencies the casino accepts.
- Game portfolio – We analyse the casino’s games in terms of quality and variety.
- Withdrawal methods – We evaluate the selection of withdrawal methods.
- Customer care – We verify how you can reach out to support.
- Mobile gameplay – We test the casino’s mobile gameplay experience.
Licences and safety of Joo Casino
Joo Casino is operated by Dama NV, a reputable gaming company that owns multiple online casinos worldwide. The casino operates through a Curaçao eGaming master licence issued to Dama NV by Antillephone NV.
Licences Joo Casino has
See where Joo Casino is licensed:
- Curaçao eGaming (Antillephone N.V. 8048/JAZ2020-013) – Since 2022.
Reasons why Joo Casino is safe
Besides its licence, there are also other reasons why we think Joo Casino is safe. Discover them below:
- Protection of players’ funds – The casino relies on modern encryption techniques to keep its players’ funds safe.
- Privacy of players’ details – The casino follows strict privacy policies that dictate how the players’ information is stored and used.
- Fairness testing – Games at this casino are thoroughly tested by third-party auditors to ensure fairness.
We wish Joo Casino had more licences |
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Even though the casino is owned by a reputable company, it would be best if it was licensed in more markets, like Malta and the United Kingdom. |
Joo Casino welcome offers, promotions, and bonuses
One of Joo Casino’s hallmarks is bonuses. After joining, you’ll be met with a fantastic selection of bonuses for every taste, including a welcome package, free spins, reload bonuses, and more.
New player bonus
You can claim a deposit match bonus of up to $1,000 and 50 free spins in various popular pokies on your first deposit.
However, the casino has a strict wagering requirement of 50x. Additionally, you have seven days to complete the requirements.
Joo Casino free spins
There are multiple free spins bonuses available at Joo Casino. You can get up to 345 weekly free spins using the casino’s reload bonuses. You’ll have to deposit to enjoy this offer, though.
Joo Casino no deposit bonus
Currently, Joo Casino doesn’t have a no deposit bonus.
Joo Casino cashback bonus
Cashback varies between 5% and 15% according to your VIP level. The bonuses have a wagering requirement of 5x and expire in seven days.
Joo Casino reload bonus
This casino offers five different reload bonuses as follows:
- 50% up to $500 on the third deposit per day
- Special Monday Reload – 60% up to $750. Promo Code: CANDY
- Special Wednesday Reload – Deposit $30 and over; $75 and over; $150 and over. With these offers you’ll get 50, 100, and 150 Free Spins respectively. Promo Code: BELL
- Friday Reload – Make 6 deposits and get 10 Free Spins; 15 Free Spins; 20 Free Spins; 25 Free Spins; 30 Free Spins; 35 Free Spins respectively.
- Saturday Reload – 40% up to $300 + 40 Free Spins. Promo Code: SATURDAY.
Joo Casino promotions and tournaments
Joo Casino has two promotions available – Mystery Drops and Lucky Spin. The former is an exclusive jackpot network available in select games, while the latter allows you to spin a prize wheel after making a deposit.
Joo Casino VIP program
Joo Casino’s VIP program contains 25 levels and resets every season. Players can get 1 CP for every $7.50 placed in bets. See what each level can get you:
Level | CP Required | Free Spins | Cash Prize | Other Rewards |
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1 | N/A | N/A | N/A | N/A |
2 | 100 | 20 | N/A | N/A |
3 | 250 | 30 | N/A | N/A |
4 | 500 | 40 | N/A | N/A |
5 | 800 | 50 | N/A | N/A |
6 | 1,200 | 60 | N/A | N/A |
7 | 1,700 | 70 | N/A | N/A |
8 | 2,500 | 80 | $15 | Access to VIP managers and 5% cashback |
9 | 3,500 | N/A | $20 | N/A |
10 | 5,000 | N/A | $30 | N/A |
11 | 7,000 | N/A | $35 | N/A |
12 | 10,000 | 100 | $85 | Cashback increased to 6% |
13 | 14,000 | 80 | $60 | N/A |
14 | 19,000 | 90 | $75 | N/A |
15 | 25,000 | 100 | $90 | N/A |
16 | 32,000 | 170 | $150 | Increased withdrawal limits and 8% cashback |
17 | 40,000 | 110 | $105 | N/A |
18 | 50,000 | 120 | $120 | N/A |
19 | 62,000 | 150 | $150 | N/A |
20 | 75,000 | 200 | $300 | Cashback increased to 10% |
21 | 150,000 | 210 | $450 | N/A |
22 | 210,000 | 220 | $600 | N/A |
23 | 280,000 | 250 | $900 | N/A |
24 | 400,000 | 1,000 | $1,500 | Cashback increased to 15% |
25 | 4,000,000 | 5,000 | $75,000 | N/A |
Be careful with the strict wagering requirements at Joo Casino |
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While its bonuses are diverse and potentially rewarding, the requirements are too strict. A 50x wagering requirement and seven days to complete it can’t be achieved by most players. |
Register at Joo Casino
To register at this casino, click the green “Sign Up” button on the top right corner. Then, you’ll have to enter the following details: email, password, name, date of birth, address, and phone number.
Documents and information the casino requires
The casino requires identity confirmation before processing withdrawals. Here’s what you’ll need:
- Government-issued ID, passport, or driver’s licence.
- A document that proves your address.
Joo Casino simplifies the registration process |
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Many casinos require players to verify their identity after creating an account. At Joo Casino, you’ll only need to do it before withdrawing. |
Payment methods at Joo Casino
Joo Casino accepts various payment options. The selection includes major debit cards, e-wallets, vouchers, and bank transfers. You can learn more through the following table:
Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Time |
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VISA | $20 | Not stated | Instant | 1 to 3 days |
Mastercard | $20 | Not stated | Instant | 1 to 3 days |
Maestro | $20 | N/A | Instant | N/A |
Skrill | $20 | Not stated | Instant | Not stated |
Neosurf | $20 | N/A | Instant | N/A |
Payz | $30 | $6,000 | Instant | Instant |
Flexepin | $20 | N/A | Instant | N/A |
Paysafecard | $30 | N/A | Instant | N/A |
Bank Transfer | N/A | $4,000 | N/A | 3 to 5 days |
Joo Casino offers the most common payment methods |
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Most players will be happy with the payment methods accepted at Joo Casino. Deposits and withdrawals are almost instant for your convenience. |
Cryptocurrencies available to use At Joo Casino
Joo Casino also caters to cryptocurrency users. You can deposit and withdraw using nine different currencies. See the table for more information:
Cryptocurrency | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Time |
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Bitcoin | 0.0002 BTC | 0.12 BTC | Instant | Instant |
Bitcoin Cash | 0.001 BCH | 20.05 BCH | Instant | Instant |
Litecoin | 0.01 LTC | 43.04 LTC | Instant | Instant |
Ethereum | 0.01 ETH | 1.73 ETH | Instant | Instant |
Dogecoin | 1 DOGE | 37,494 DOGE | Instant | Instant |
Tether | 0.01 USDT | 2,242 USDT | Instant | Instant |
Cardano | 1 ADA | 5,799 ADA | Instant | Instant |
Tron | 10 TRX | 36,172 TRX | Instant | Instant |
Binance Coin | 0.01 BNB | 8.28 BNB | Instant | Instant |
Joo Casino prioritises cryptocurrency payments |
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Using cryptocurrencies at Joo Casino has several benefits, including faster transactions and more reasonable limits. This makes it an excellent casino for techies. |
All about Joo Casino’s games
Joo Casino offers over 2,000 high-quality games designed by award-winning iGaming providers. This section will guide you through the games available at this operator.
Exclusive and branded games
Joo Casino doesn’t have exclusive games, but it does have a dedicated ‘crypto games’ section. It also offers several branded titles from famous TV shows and movies. You can play Narcos Mexico, Game of Thrones Power Stacks, Jumanji, and many others.
Top slots to play at Joo Casino
The casino’s portfolio contains all your favourite slots. You’ll be able to find several top-rated games, such as Starburst, Buffalo King Megaways, and Mega Moolah.
Joo Casino live dealer games
There’s also an extensive live dealer section available at the casino. Our favourites include Speed Baccarat, Immersive Roulette, and Ultimate Texas Hold’Em.
Joo Casino game shows
Joo Casino is no stranger to Live Game shows. Its selection offers over 20 titles, including all-time favourites like Football Studio, Monopoly Live, and Dream Catcher.
Game providers
Joo Casino has games from over 100 providers. You can find various entertaining games like Pragmatic Play, Quickspin, Red Tiger, and more.
Joo Casino has games for every taste |
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Whether you prefer classic slots or highly immersive game shows, Joo Casino has what you need. The result is an outstanding selection packed with the best titles. |
Withdraw from Joo Casino
Setting up a withdrawal at Joo Casino is simple. Follow our guides below to make the process even easier:
How to withdraw at Joo Casino
See how you can withdraw from Joo Casino:
- Click on your profile icon;
- Select “Withdraw”;
- Choose a withdrawal method;
- Enter the amount and your account details.
How to withdraw cryptocurrencies at Joo Casino
Withdrawing cryptocurrencies is also effortless. Follow the steps:
- Go to your profile and click “Withdraw”;
- Select a cryptocurrency;
- Enter the amount and your wallet address;
- Confirm.
Things to know about withdrawals
It’s important to remind players that the minimum withdrawal amount is $30, or the cryptocurrency equivalent. You’ll also need to verify your details before proceeding.
Withdrawals are made easy at Joo Casino |
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It’s easy to withdraw from the casino. Additionally, it has fair limits and fast transactions, especially with crypto. |
Customer service At Joo Casino
Joo Casino has support via a contact form, email, or live chat. The team is responsive and efficient, solving any issues in no time. Here’s how to contact them:
Contact | Average Answer Time | |
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[email protected] | Up to 24 hours | |
Phone | Not available | N/A |
Live Chat | Available 24/7 | Up to 5 minutes |
Not available | N/A | |
Not available | N/A |
The FAQs are helpful and will guide you through the most common issues. Alternatively, you can read through the casino’s terms.
The FAQ section at Joo Casino could be better |
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Even though it offers clear and concise answers, the FAQ section seems incomplete. We wish it had more questions, especially regarding bonuses and security. |
Mobile experience
Joo Casino was designed to be compatible with all devices. It automatically adapts to any screen, whether you’re playing on your computer or smartphone.
You don’t need an app to benefit from a great mobile experience |
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Navigating Joo Casino is straightforward. Every menu loads quickly and is just a few clicks away. |
Responsible gambling
Joo Casino is concerned with Responsible Gambling. You can set various limits, cool off, or self-exclude through the website. There are also links to responsible gambling organisations.
Joo Casino puts the power in the players’ hands |
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The casino lets players control how they want to gamble. We’d appreciate a few more options, though. |
Awards and mentions
Joo Casino hasn’t won industry awards yet.
Join the fun with Joo Casino
Joo Casino offers a positive experience for New Zealand players. In addition to many games, it offers outstanding support and as a New Zealand crypto casino, is compatible with the most popular cryptocurrencies. However, its bonus requirements are too strict compared to other NZ online casinos. Our rating is 7/10.
Casinos similar to Joo Casino
Here are some alternatives to Joo Casino:
Alternatively, you can visit the home page for nzcasino.co.nz