HighRoller Casino is popular thanks to its loyalty scheme offered to players.
Generally clear and fair, but some information isn’t obvious or easy to find
The HighRoller website is easy to navigate and makes for a fun experience.
Good support, but responses aren’t the quickest they could be for players.
Summary
Most popular slots at HighRoller
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
NetEnt
Play’n GO
Relax
Microgaming
Big Time Gaming
Pragmatic Play
Just For The Win
Red Tiger
Blueprint Gaming
Bank Transfer 
Ethereum 
Litecoin 
Customer Service
Telephone
Live chat
HighRoller Review
HighRoller’s licensed site accepts players from New Zealand, but you don’t need to be a high-roller to enjoy the experience. Let’s find out more about the site in this HighRoller Casino review.
What You Can Learn From This HighRoller Casino Review
We go way beyond first impressions when reviewing a casino. We dig under the surface to find out exactly what kind of experience you can expect when playing. Our process involves:
- Checking licences
- Analysing bonuses and promotions
- Testing the registration process
- Reviewing the payment methods and terms
- Checking for cryptocurrencies
- Exploring the game catalogue
- Reviewing withdrawal times and terms
- Analysing the support options
HighRoller Licensing, Safety and Trustworthiness
Before we recommend a casino, we want to know that your data is safe and you’ll be treated fairly. For that reason, we look into licences and security measures.
HighRoller Casino Licence
- Curacao Gaming Authority
How You Know HighRoller Casino Is Safe
There are several aspects that will put you at ease when playing at this casino.
- Trusted payment providers are used;
- Encryption technology protects transactions;
- Games come from reputable software providers.
Overall, the site is well-laid out, and the terms and conditions are easy to find. We’d like to see one set of easily accessible bonus terms, but the information is there if you look for it.
| A Safe and Secure Experience |
|---|
| HighRoller Casino would benefit from a better-known licence, like from the Malta Gaming Authority, but its Curacao licence still allows players from New Zealand to register. Plus, the casino has gone to great lengths to create a safe playing atmosphere. |
Welcome Offers and Promos – Claim Your Deposit Bonus at HighRoller Casino
Although it was the loyalty programme that caught our eye, the welcome bonus at this casino shouldn’t be overlooked. You can find all of the offers on the Promotions page or in the My Rewards section of your profile.
New Player Bonus: 100% Match up to $500 and 200 Free Spins
When you make your first deposit of at least €20 (in equivalent local currency), you’ll trigger the welcome offer. You can get up to $500 as a 100% match from the casino and 200 free spins for 10 of the site’s top pokies. There’s a 40x wagering requirement for the bonus and 30x for the free spins winnings.
HighRoller Casino Free Spins Offer
Besides the free spins in the welcome bonus, you’ll also be rewarded with free spins when you level up in the loyalty scheme. Check your My Rewards tab to see what’s available.
HighRoller Casino No Deposit Bonus
You can’t claim a no deposit bonus from this casino.
HighRoller Casino Cashback Bonus
HighRoller Casino doesn’t offer cashback as a bonus to players.
HighRoller Casino Promotions and Tournaments
There are regular tournaments that you can take part in when playing at this casino. The Drops and Wins Tournament has a large prize pool. As you play qualifying pokies, you’ll earn points and climb the leaderboard.
There are also tournaments for live casino games from Pragmatic Play. Participation can earn you cash prizes.
HighRoller VIP Programme
There’s a level-up loyalty programme that’s open to all players. It gives out free spins each time a player reaches a new level, but the spins are for pokies that you actually play!
There’s also an invite-only version of the scheme for those that reach high levels and keep filling up the activity bar. In that case, players get personalised support, gifts, special bonuses and cashback offers.
HighRoller also states that there’s no ‘top’ level in the scheme; players can keep levelling up and getting free spins for as long as they play at the site.
| Generous Rewards, But Lacking In Variety |
|---|
| The loyalty scheme and the potential to become a VIP are two of the best parts of HighRoller Casino. We’d like to see a few more regular promotions, such as a reload bonus that can be used on games other than pokies. |
How To Register At HighRoller Casino
To enjoy all the benefits of the site, you need to create an account. Start by hitting the ‘Join Now’ button and follow the instructions.
Documents and Information You’ll Need To Share
HighRoller Casino might ask you for one or more of the following documents to verify your identity:
- Passport;
- ID card;
- Driving licence;
- Utility bill (from the last three months).
| Registration in a Flash |
|---|
| The casino keeps registration simple, with one piece of information entered on each page. You can fill it out and create your account in less than a minute. Set aside some extra time for verification, though. |
HighRoller Payment Methods
The number of payment methods available to New Zealand players is a bit limited, but it does include some convenient and trusted methods.
| Payment Method | Min Deposit | Min Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa | €10 (in equivalent local currency) | N/A | Instant | N/A |
| MasterCard | €10 (in equivalent local currency) | N/A | Instant | N/A |
| Coins Paid Wallet | €30 (in equivalent local currency) | €30 (in equivalent local currency) | Instant | Instant |
| Bank Transfer | N/A | €50 (in equivalent local currency) | N/A | 1-5 business days |
| Payments From Safe and Well-Known Methods |
|---|
| Though the range isn’t wide, there are four trusted methods for deposits and three for withdrawals. Most importantly, the funds arrive quickly for both types of transactions. However, note that you can’t play with NZD; HighRoller only lists euro as its currency. |
Cryptocurrency Available at HighRoller Casino
When you choose to deposit with Coins Paid, you can add one of three different cryptocurrencies to your account. To get started, you’ll need to enter your wallet address in the cashier.
| Cryptocurrency | Min Deposit | Min Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | €30 (in equivalent local currency) | €30 (in equivalent local currency) | Instant | Instant |
| Ethereum | €30 (in equivalent local currency) | €30 (in equivalent local currency) | Instant | Instant |
| Litecoin | €30 (in equivalent local currency) | €30 (in equivalent local currency) | Instant | Instant |
| Enough Crypto Options For Most Players |
|---|
| The site accepts deposits in three of the most popular cryptocurrencies. It’s particularly useful for NZ players for making international payments. |
Games at HighRoller Casino
Exploring the games at HighRoller Casino means visiting the live casino or casino sections. There, you’ll find subsections with a diverse range of titles.
Exclusive Games
The casino doesn’t label any of its games as exclusive. However, it does have some of the hottest branded titles, such as Narcos, Narcos Mexico and Jurassic World Raptor Riches, with original characters from the blockbuster film.
Recommended Pokies at HighRoller Casino
The handy subcategories on the site help you find pokies with high volatility, free spins, falling symbols and other features.
If you like fishing and catching cash prizes, then Big Bass Bonanza is one to seek out. Plus, the new release Big Bass Bonanza Keeping It Reel is available with that familiar friendly fisherman.
Live Dealer Options At HighRoller Casino
When you visit the live casino, you’ll see some famous titles from Pragmatic Play Live and Evolution. Browse all the choices at once or narrow your selection to look at Roulette, game shows, Blackjack and Baccarat.
There are other options, such as live casino poker, Craps and Lightning Dice.
Game Shows At HighRoller Casino
You can explore first-person and live game shows in this catalogue. Mega Wheel is worth your attention, particularly if you want to participate in weekly tournaments.
If you’re not in the mood for interaction, you can play Mega Ball First Person or Dream Catcher First Person.
Game Providers
Not only does HighRoller Casino have an extensive list of software providers, but it also lets you view all the titles from a specific studio. You get a variety of experiences from big names like Microgaming, NetEnt and Relax Gaming.
Plus, there are growing developers such as Golden Rock Studios and Lightning Box, and virtual scratch cards available from Hacksaw Gaming and Realistic, among others.
| Top-notch Entertainment |
|---|
| If you’re here to have fun, you’ll find what you want. All formats are covered. Every category delivers new delights with scratch cards, first-person gaming, video poker, pokies, jackpots and live game shows. |
What To Do When It’s Time To Withdraw Winnings From HighRoller Casino
It’s best to reach out to customer support to find out if you need to upload verification documents before you can withdraw. Otherwise, withdrawals are a fast and simple process.
How To Withdraw From HighRoller Casino: Step By Step
If you’re ready to receive your winnings, follow this process:
- Log in and visit your profile
- Choose the withdrawal tab
- Select from the available methods
- Enter your payment information and desired amount
- Review details and confirm
- Check your balance to see your funds arrive.
How To Withdraw Cryptocurrencies From HighRoller Casino: Step By Step
Get your BTC. LTC or ETH back to your wallet by following this process:
- Log in and visit your profile
- Choose withdraw
- Select the Coins Paid Wallet option
- Connect to your wallet
- Enter the withdrawal amount
- Your crypto withdrawal will arrive instantly.
Crucial Withdrawal Terms
The minimum withdrawal amounts differ depending on the payment methods you use, so check carefully.Â
There aren’t any fees from the casino for any type of transaction, but you’ll need to wager deposits twice before you can withdraw. Check the terms and conditions for the full withdrawal policy.
| Fast and Free But High Minimums |
|---|
| We have a mixed impression of withdrawals at this casino. It’s fantastic that most of the transactions are instant and that there aren’t any fees. However, the minimum limit for bank transfers and cryptocurrencies is on the high side. |
HighRoller Casino’s Customer Support
Customers can get support from a range of methods. Responses from the live chat aren’t 24/7, and via email they can take some time to come through.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 48 hours | |
| phone | N/A | N/A |
| live chat | From site 10 am until midnight | 3 min |
| N/A | N/A | |
| N/A | N/A |
The site is available in English, Finnish and Norwegian. The help centre has a few FAQs that could save you time, but if live chat is active, that’s the fastest way to get a clear answer.
| Polite and Helpful Support |
|---|
| We expect email responses to come through faster, and we’d like to see 24/7 support. However, the team is polite and gets you accurate information within a few minutes. |
The Mobile Experience
You can access the casino on mobile devices through your browser, as it doesn’t have an app. The navigation is straightforward, and games load quickly.
| Slick Mobile Action |
|---|
| With almost all content optimised for mobile, it’s a pleasure to play from any device. |
Responsible Gambling
The casino adopts the Play Safe philosophy, and its responsible gambling page demonstrates its commitment to protecting players. You can apply deposit limits, timeouts and self-exclusion restrictions.
| Advice and Protection |
|---|
| HighRoller Casino wants you to have fun, and it’s clear that it understands that Responsible Gambling is the best way to do that. |
Awards and Recognitions
HighRoller Casino is yet to collect any accolades.
HighRoller Casino Puts Players First
We really like that HighRoller clearly categorises its games, and keeps the search bar in the top right corner so you can easily find what you want. The loyalty scheme is also player-friendly, although we’d appreciate a clearer explanation of the exclusive benefits.
It’s also a shame it doesn’t accept New Zealand Dollars, but that shouldn’t stop Kiwi players from giving the site a spin. In short, whatever game you like you will almost certainly find here. Overall, we give HighRoller 8.5/10.
Other Casinos To Try If You Like HighRoller Casino
We also recommend these sites for Kiwi players: