Haitiwin is a new casino to launch in the NZ market, so it will need more time to establish itself amongst players.
Bonus wagering is 30x for the welcome offer, which is rather fair compared to the rest of the market.
The site is user-friendly with a great game selection, however, terms and conditions for the bonus are not 100% clear.
Customer support is available 24/7 but takes a little longer than we'd like to respond.
Summary
Most popular slots at Haiti Casino
Details
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Game types
Providers
Payment
Payment options
Deposit
Withdrawal
Customer Service
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Haiti Casino Review
Haitiwin Licensing, Safety and Trustworthiness
HaitiWin Casino is licensed in Curacao. This means that the website is an offshore casino.
Why HaitiWin is safe
- The casino offers a range of safe and secure deposit and withdrawal options.
- HaitiWin operates an SSL connection that protects your sensitive information.
- HaitiWin uses RNG (random number generator) technology to ensure the fairness of its games.
HaitiWin Casino has a complete set of terms and conditions and a privacy policy available on every page. The bonus terms are available by clicking the information icon on each bonus offer.
HaitiWin doesn’t have a longstanding reputation
HaitiWin has not been around for long enough to develop a trustworthy reputation yet. However, with its licence in place, you can believe it’s a safe place to play.
Our verdict:
Playing at an offshore site can be risky; however, HaitiWin is licensed, so you can trust you and your personal information is safe.
The T&Cs and privacy policy are difficult to navigate and understand, and we feel that the website could improve on this by making links to the different sections.
How we tested HaitiWin Casino
We test every facet of an NZ casino to bring you a complete picture of what to expect from your gaming experience.
- Bonus and offers analysis
We investigate the bonus rules, including minimum wager and deposit. We check whether these are achievable within the allotted timeframe.
- How easy is it to open a new account
We test the registration process, noting how long it takes, how complex it is and whether it is easy to follow.
- Things you need to know about their deposit methods
We look at the payment methods on offer and give you information on processing times for deposits and withdrawals.
- What their game selection looks like
We bring you a complete picture of what games are available and which providers are featured.
- The Play experience
We evaluate the gameplay by testing for ease of use, glitches and loading time.
- How withdrawing works
Claiming your winnings is an integral part of your online casino experience. We check how easy it is and how long you’ll wait.
- What do you do if you run into issues
Customer service is key to a good gaming experience; while problems should be rare, we investigate how they are handled when they do arise.
Welcome Offers and Promos – Grab a Bonus at HaitiWin Casino
HaitiWin has a great welcome offer and daily bonuses on offer to keep players coming back for more.
Its dedicated promotions page displays the welcome bonuses beautifully, and each offer has its information icon so that you can check what you get and what is required for you to qualify.
HaitiWin Casino offers many bonuses:
- Welcome Bonus
- Daily Bonus
- Bonus Monday
- Bonus Tuesday
- Bonus Wednesday
- Bonus Thursday
- Intriguing Friday
- Carefree Weekend
To qualify for the bonuses, you’ll need to satisfy the following requirements:
Welcome Bonus
- 1st Deposit = Min deposit €10 (NZ$16.40), 30x wagering requirement.
- 2nd Deposit = Min deposit €10, 30x wagering requirement.
- 3rd Deposit = Min deposit €10, 5x wagering requirement,
- Free spins are valid for Immortal Romance Slot only.
Daily Bonus
- Min deposit €70 (NZ$115.00), max wager of €5 (NZ$8) per spin, slot is specified for some spins.
Bonus Monday
- 5x wagering requirement.
Bonus Tuesday
- Min deposit €100 (NZ$164.00), 3x wagering requirement.
Bonus Wednesday
- 30x wagering requirement.
Bonus Thursday
- Min deposit €10 (NZ$16.40), 45x wagering requirement.
Intriguing Friday
- Min deposit €150 (NZ$245.00), 40x wagering requirement.
Carefree Weekend
- Min deposit €70 (NZ$115.00) total for the weekend, 40x wagering requirement.
We could not find any timeframes given for the wagering requirements to be met.
To claim or use a bonus, you’ll need to be properly registered on the site and have made your first deposit. Once you have done this, you can opt-in. When the wagering terms of the bonus have been met, HaitiWin will credit your account with the winnings.
Promotions and tournaments
Aside from the fantastic daily bonuses, HaitiWin Casino offers monthly tournaments for you to take part in.
VIP program
There is no VIP program.
HaitiWin Casino has a huge range of bonuses and promos
HaitiWin has so many bonuses on offer; you’d be hard-pressed to find another casino that offers more. The wagering requirements on certain offers are harder to achieve than on others, so choose which to take part in wisely.
Our verdict:
We liked that the casino offers so many different bonuses; it makes up for the lack of a VIP program. We feel that the terms need to be clearer, especially regarding the timeframe to satisfy the wagering requirements.
Register a New Account With HaitiWin Casino
You can easily create an account at HaitiWin Casino. The step-by-step instructions are easy to follow, and you can opt-in to the welcome bonus offer from the get-go.
You are also offered the option to create an account using your Facebook or Google account, which is very convenient.
Signing up with HaitiWin Casino is simple
It is easy to register with HaitiWin Casino, and the added option to use your Facebook or Google account to do so makes the process even simpler.
The registration form has a pretty and well laid out design.
Our verdict:
We were impressed that the whole registration process was easy and only took a few minutes. We liked the alternative registration options.
HaitiWin Casino Payment Methods
HaitiWin offers free demo modes on its games, but if you want to win real money, you’ll have to deposit real money.
The following currencies are accepted: EUR, GBP, USD, NOK, TRY, BRL, DKK, AUD, CAD, CHF, BGN, NZD, PLN, ARS, CLP, ZAR, HUF.
There are seven payment methods:
Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
---|---|---|---|
Visa | Credit / Debit Card | Instant | Up to 7 Days |
Mastercard | Credit / Debit Card | Instant | Up to 7 Days |
Neteller | Online payment | Instant | Up to 7 Days |
Skrill | E-Wallet | Instant | Up to 7 Days |
EcoPayz | Online payment | Instant | Up to 7 Days |
Sofort | Online payment | Instant | Up to 7 Days |
Mifinity | Online payment | Instant | Up to 7 Days |
HaitiWin could improve payment methods
While you should find a deposit method that suits you, we’d like to see more options like cryptocurrencies. The information provided regarding timeframes was hard to find and was not specific to any payment method.
Our verdict:
HaitiWin Casino needs to work on its payment methods and provide more detailed information about waiting periods.
Games You Can Play at HaitiWin Casino
HaitiWin offers a vast range of games from the top game providers worldwide. Aside from the usual slots and table games, they have instant win options like scratch cards and provide virtual sports betting too.
- Exclusive Games and Branded Tables
HaitiWin has an array of table games like Sic Bo, Dragon Tiger and Vegas table games but nothing exclusive.
- Slots Selection
HaitiWin has a huge variety of slots, with new games appearing often.
- Table games
Blackjack, baccarat, sic bo, Dragon Tiger, Keno, poker and roulette are just some of the games you can expect at HaitiWin.
- Live casino
HaitiWin offers over 100 live casino titles.
- Game shows
Money Wheel, Wheel of Fortune, and lotto draws are available.
Game Providers
HaitiWin Casino offers games from 35 of the top providers globally, including NetEnt, Microgaming and Evolution Gaming.
HaitiWin has lots of quality games for NZ players
The games at HaitiWin are top quality and fun to play. The site offers something for everyone. We enjoyed the wide variety on offer and the demo mode option.
Time to Collect Your Winnings? Here’s How to Withdraw Your Money from HaitiWin Casino
Withdrawals are processed using the same method as the deposit. The minimum withdrawal amount is set to €10 (NZ$16.40). Expect to wait up to seven days for your withdrawal to be processed.
Step by step guide on how to withdraw from HaitiWin casino
You will need to have completed the KYC (Know Your Customer) process to verify your information before withdrawing. After this, simply click the payments button in the site menu on the left and follow the instructions.
Other important information to know when withdrawing
HaitiWin gives you easy access to your money. Here are a few important things to note when withdrawing:
- There is a minimum withdrawal of €10 (NZ$16.40).
- You can only withdraw seven days after completing the KYC.
- The payment link is in the menu on the left-hand side of the page.
Withdrawing is safe, but more information should be provided
HaitiWin Casino has KYC protocols in place to protect you and your funds. The casino offers a simple withdrawal process but needs to be clearer about processing times.
Customer Support
HaitiWin has 24/7 customer support via email, online form or telephone.
Contact: | Average Answer Time | |
---|---|---|
[email protected] | Up to 5 days | |
Telephone | +420774068541 | |
Online Form | Available via contact link on the website | Up to 5 days |
- Languages supported
English, Russian, Spanish, German, Polish.
- Help Center
Contactable via email, telephone or online form.
- Other resources they offer
There are no further support resources.
HaitiWin customer support needs to be improved
It was easy to access the contact information via the menu on the left of the page, and the online form was easy to use. Customer service response is slow, though, and a live chat option and FAQ section should be available.
Our verdict:
While the site offers 24/7 support, this only works if customer support replies promptly. We’d like to see more support options and quicker response times.
Responsible Gambling
HaitiWin Casino has a small responsible gaming section which you can get to via a link at the bottom of each page. The site isn’t available to players under the age of 18.
HaitiWin Casino needs to do more to assist gamers
The casino only offers a single RG tool which limits loss, and the tool has to be set up by the support team. There are no links to outside resources on the site.
Our verdict:
The casino needs to show more commitment to RG.
Conclusion
HaitiWin Casino offers great rewards and bonuses to its players. The site is easy to use and operates well, and you have the option to demo the games.
The casino needs to work on providing easier access to information, its customer support and RG tools.