Golden Reels Casino isn’t a popular option among New Zealand players yet. Fortunately, it’s owned by a reputable gambling company.
The wagering requirements at Golden Reels Casino are better than most NZ casinos. However, the terms and conditions could be clearer.
Golden Reels Casino layout feels cluttered. Fortunately, the game selection has more than a thousand titles available.
Players can contact support via live chat, email, and contact at Golden Reels Casino. Unfortunately, the former isn’t available 24/7.
Summary
Most popular slots at Golden Reels Casino
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Craps
Slots
Poker
Game Shows Providers
Playson
Payment
Payment options
AstroPay 
Bank Transfer 
Ethereum 
Deposit
Withdrawal
Customer Service
Live chat
Golden Reels Casino Review
Here are the steps we took to write this Golden Reels review:
- Safety and licences
- Bonus offers
- Account registration
- List of cryptocurrencies available
- Games you can play
- Withdrawing process
- Customer support
- Overall play experience
- The mobile experience
- Responsible Gambling
Golden Reels Casino Licences and Security
The site is owned by Vivardo NV, a Curaçao-based gambling company. This part of our Golden Reels review will explain how the casino keeps players safe:
Does Golden Reels have a gambling licence?
- Government of Curaçao licence no. 8048/JAZ
Is it safe to play at Golden Reels?
Of course! The site uses the following security technologies and protocols to protect you:
- 128-bit SSL encryption secures all transactions between players and the casino.
- The casino follows the latest responsible gambling and privacy guidelines.
- Its games are audited regularly by third-party companies, such as eCOGRA.
Read the terms and conditions to learn more about its safety features. You can also check the rules for each game through the menu icon.
Awards and recognitions won by Golden Reels
At the time of writing this Golden Reels review, the casino hadn’t won any awards.
| You won’t have any safety concerns at this casino |
|---|
| This casino follows strict policies to keep players safe. It also has a valid licence. |
Welcome Offers and Promos – Join Golden Reels With a Bonus
This casino offers several bonuses for NZ players, including a welcome bonus of up to €2,000, up to 20% cashback, and free spins. You can claim a bonus by clicking the corresponding offer. Read our Golden Reels review to learn how bonuses work.
Golden Reels welcome bonus
Signing up unlocks five deposit bonuses. Note that while Golden Reels accepts NZD, the site operates in euros, and the first deposit bonus varies according to your deposit – i.e. 200% for deposits between €20 and €50 (25x wagering), 150% for deposits between €50 and €500 (25x wagering), and 100% for deposits over €500 (30x wagering).
The maximum bonus amount is €2,000. Once you’ve claimed your welcome bonus and completed the wagering requirements, you can grab the following offers:
- 2nd deposit – 100% up to €300 (minimum deposit of €40 and 25x wagering)
- 3rd deposit – 50% up to €50 (minimum deposit of €50 and 20x wagering)
- 4th deposit – 50% up to €500 (minimum deposit of €50 and 20x wagering)
- 5th deposit – 25% up to €750 (minimum deposit of €50 and 20x wagering)
Free spins at Golden Reels
This site also offers bonuses to those who enjoy spinning the reels. Depositing €20 or more rewards you with 200 free spins on Buffalo Power: Hold and Win. You’ll get 20 free spins a day for 10 days. Free spins winnings have a wagering requirement of 20x.
Does Golden Reels offer no deposit bonuses?
You can win no deposit bonuses by completing achievements. However, it’s worth noting that most achievements require adding funds to your account.
Golden Reels cashback promotions
Cashback is exclusively available through the casino’s VIP program. Check the VIP section below for more information.
Promotions and tournaments at Golden Reels
While writing this Golden Reels review, we couldn’t help but notice the wide variety of tournaments available at the casino. There are daily and weekly tournaments, as well as game-specific competitions. The top spots receive unique prizes.
Another thing we loved was achievements. Completing all achievements in a game within a month unlocks various offers, such as no deposit and 50% deposit match bonuses. You can get even better offers by collecting three or more game achievements.
Is there a VIP program at Golden Reels?
This site offers one of the most extensive VIP programs in New Zealand. Increasing your level unlocks exclusive rewards, including cashback and rebate on all bets. Your status is based on your 4-month wagering activity.
| Level | Casino Cashback | Live Cashback | Rebate | Wagering | Deposit Required |
|---|---|---|---|---|---|
Novice | 10% | 5% | 0.05% | 6x | 100% of cashback amount |
| Regular | 10% | 5% | 0.1% | 5x | 100% |
| Bronze | 10% | 6% | 0.15% | 4x | 50% |
| Silver | 12% | 7% | 0.17% | 3x | 50% |
Gold | 14% | 8% | 0.2% | 2x | 25% |
| Platinum | 16% | 9% | 0.22% | 1x | 25% |
| Ultimate | 20% | 10% | 0.25% | 0x | None |
Reaching Gold unlocks VIP support. Platinum and Ultimate players are assigned a personal manager. You can increase your status by wagering the following amounts:
- Novice – €0
- Regular – €200
- Bronze – €6,000
- Silver – €25,000
- Gold – €100,000
- Platinum – €300,000
- Ultimate – €1,000,000
| Thrilling bonuses are around the corner |
|---|
| We loved the site’s bonuses, especially the welcome offer. You can also claim cashback as soon as you register. |
How to Register at Golden Reels
We found it effortless to register at this casino. Here’s what you need to do to get started:
- Visit the site and press “Sign Up”
- Type your email and password
- Enter a bonus code (optional)
- Click “Finish” to create your account
Documents required to sign up at Golden Reels
You must verify your email immediately after signing up. Players who wish to withdraw over €1,000 must provide the following documents:
- National ID, passport, or driver’s licence
- Proof of address
- Proof of payment method
| Get started as quickly as possible |
|---|
| Registering took us seconds. However, you’ll have to complete KYC if you want to withdraw over €1,000. |
Payment Methods Available at Golden Reels
This site accepts deposits using VISA, Mastercard, Skrill, AstroPay and MiFinity. The minimum deposit ranges from €5 to €10. Our Golden Reels review contains a table that summarises the methods available:
| Payment Method | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| VISA | €5 | N/A | Instant | N/A |
| Mastercard | €5 | N/A | Instant | N/A |
| Skrill | €5 | €1,000 | Instant | Not stated |
| AstroPay | €10 | N/A | Instant | N/A |
| MiFinity | €5 | N/A | Instant | N/A |
| Bank transfer | N/A | €5,000 | N/A | Not stated |
| This casino has some of the best limits in NZ. However, most options don’t support withdrawals. |
Is Golden Reels Compatible With Cryptocurrencies?
As you’d expect, the casino is also compatible with crypto. All options have a €10 minimum deposit. Check the table for more details:
| Cryptocurrency | Minimum Deposit | Maximum Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | €10 | €230,000 | Instant | Not stated |
| Ethereum | €10 | €45,000 | Instant | Not stated |
| Litecoin | €10 | €45,000 | Instant | Not stated |
| Tether | €10 | €230,000 | Instant | Not stated |
| USD Coin | €10 | €45,000 | Instant | Not stated |
| Dogecoin | €10 | Not stated | Instant | Not stated |
| Enjoy higher withdrawal limits with crypto |
|---|
| Cryptocurrencies have a €10 minimum deposit, which is higher than fiat. Fortunately, the withdrawal limits are also higher. |
How Was Golden Reels’ Game Selection?
The game selection offers the chance to play over a thousand games, including pokies, live dealer games, and traditional table games. See if the casino has your favourite games by reading this Golden Reels review:
Exclusive and branded games
Unfortunately, this casino doesn’t have exclusive or branded games.
Best pokies at Golden Reels
We found over 800 various top-rated pokies, whether you prefer classic titles or innovative Megaways games. Our favourites were Scarab Temple Hold and Win, Legend of Cleopatra Megaways, and Aztec Fire 2. You can use the filters to sort pokies by volatility or provider.
Golden Reels live casino tables
This gambling site offers over 90 of the best live casino games in New Zealand, courtesy of Evolution. Even though the portfolio isn’t as diverse as other casinos, we could still find our favourites, including Squeeze Baccarat, American Roulette, and Dragon Tiger.
Live game shows at Golden Reels
At the time of writing, the casino only had a handful of game shows, such as Dream Catcher and Monopoly Live. The good news is that they’re among the best live game shows you can play in New Zealand.
Other games to play at Golden Reels
The remaining games can be found under the “Others” tab. These include crash games, mini-games, Plinko, and Keno.
Best providers at Golden Reels
Pokie enthusiasts should stick to providers like BGaming and Betsoft. For live dealer games, we recommend Evolution. If you prefer lotto, be sure to check out Belatra Games. The site also offers games by the following providers:
- Booongo
- CT Interactive
- Gamzix
- Chilli Games
- Wazdan
| A pleasant gaming experience |
|---|
| We loved the game selection, especially pokies, but we were expecting more games in the “Others” section. |
Golden Reels Withdrawal Information
The casino is a bit of a miss regarding payouts, as it doesn’t mention the withdrawal time. We expect it to be around 48 hours, given that’s how long it takes to verify withdrawals over €1,000. The minimum withdrawal varies between €10 and €100.
How to withdraw at Golden Reels
Withdraw your funds as quickly as possible by following the steps below:
- Click “Cashier” on the side menu.
- Go to the “Withdraw” tab.
- Choose a payment method.
- Enter your information and confirm.
How to withdraw cryptocurrencies at Golden Reels
Our Golden Reels review also includes a crypto withdrawal guide. Check it out:
- Visit the cashier and press “Withdraw”.
- Choose your favourite cryptocurrency.
- Enter your wallet address and withdrawal amount.
Important details regarding withdrawals
Withdrawal requests over €1,000 may be subject to additional verification, which can take up to 48 hours. The maximum withdrawal depends on the method selected, up to a maximum of €100,00 per month. Requesting over two payouts in a day incurs a 10% fee.
| Read the terms and conditions before withdrawing |
|---|
| You won’t have issues requesting a withdrawal. However, withdrawing more than twice a day can result in fees. |
Customer Support at Golden Reels
You can contact support in English via email or live chat. There’s also a contact form when the staff is unavailable. Unfortunately, the casino lacks an FAQ section or a help centre.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 24h | |
| Phone | Not available | N/A |
| Live Chat | Available at the website | 5m |
| @golden_reels | Not stated | |
| @casinogoldenreels | Not stated | |
| @casino_goldenreels | Not stated |
| Contacting support isn’t always easy |
|---|
| This site doesn’t offer 24/7 live chat, so you might find it difficult to contact support at certain times. |
Golden Reels Overall Gameplay Experience
We couldn’t write a Golden Reels review without telling NZ players what to expect regarding the gameplay experience. Overall, this casino surprised us. Although the site is too cluttered, it features multiple filters to help you sort games.
Is Golden Reels compatible with mobile devices?
The casino doesn’t have an app, but you can still spin the reels on the go by visiting the mobile website. It automatically adjusts to your device’s resolution, whether on Android or iOS.
| Solid mobile gameplay, even without an app |
|---|
| Layout-wise, the mobile site is better than the desktop version. You’ll love it. |
Gamble Responsibly at Golden Reels
We were expecting more in terms of responsible gambling. The responsible gambling page offers tips, counselling information, and self-exclusion. However, players can’t set limits via their profile.
| Pay attention to your wagering |
|---|
| You can’t set limits at the casino, so you must be extra cautious. Luckily, you can request self-exclusion if you feel the need. |
Is Golden Reels Worth a Spin?
If you’ve read our Golden Reels review, you already know the answer to this question. The site surprised us with exciting games and innovative VIP bonuses, including rebates on all bets.
On the other hand, it feels a touch outdated visually and it doesn’t have the best fiat withdrawal methods. Either way, we still rated it 7 out of 10.