Cocoa Casino is a dessert-themed casino run by Oliver King, who manages several other online casinos. From what we’ve seen, a lot of these casinos seem to be roughly the same in terms of what they offer.
Wagering is a bit high at 30x the bonus + deposit amount, equaling 60x.
The game selection is one of the most important features of any casino. There should be more than enough games for you to enjoy and never get bored.
For most players, the FAQ is the first place to go if they have a question. We evaluate the helpfulness of the FAQ as well as the customer support.
Summary
Details
Game offerings
Game types
Blackjack 
Baccarat 
Roulette
Craps
Slots
Poker Payment
Payment options
Bitcoin Cash 
Ethereum 
Litecoin 
Deposit
Withdrawal
Customer Service
Telephone
Live chat
Cocoa Casino Review
Welcome to the land of sugar, spice, and everything nice! At Cocoa Casino, we’re talking about amazing bonuses, sweet rewards, and a secure environment that enhances your gaming experience.
Let’s take a look at how we reviewed this casino, what you should expect as a new player, as well as other fun facts we discovered and want to share with you!
What you’ll find in this Cocoa Casino Review
We aim to bring you the most up-to-date and accurate information thanks to our casino reviews, so you have a complete picture of what’s on offer.
To do this, we go through all the important aspects like licensing, safety, games and bonuses and give you our take on how well the casino fared:
- Licences
- Bonus and offers analysis
- Registering a new account
- Deposit Methods
- What their game selection looks like
- Game Providers
- Withdrawing Funds
- Customer Care
Cocoa Casino Licensing, Safety, and Trustworthiness
Safety and trustworthiness are especially important at this casino.
According to the privacy policy, your personal information won’t be shared with third parties. They also state that they don’t store data for longer than what’s necessary.
The security used by the casino is 128bit digital encryption, which is also used by banks and other financial institutions.
Cocoa Casino – Complete list of Licences
Cocoa Casino is licensed through the Government of Curacao, with the license being granted by the Curacao Gaming Control Board.
What makes Cocoa Casino safe
While reviewing Cocoa Casino, we didn’t see anything that would suggest the casino isn’t safe to play at.
Here is a list of what makes this casino safe:
- Having a license from the Government of Curacao means it’s a legitimate casino and has met the appropriate standards to operate;
- The security features used by the casino are on par with other casinos and online merchants. We think players can feel confident with playing here;
- The games at Cocoa Casino are safe and fair to play. The game providers are companies like Betsoft, Rival, and Felix Gaming;
- These companies also go through their own licensing process to ensure fair play of their games.
- Players can access legal information simply by going to the privacy policy page on the casino site.
- The terms and conditions page also has further details on numerous casino policies, such as the bonus terms.
| Did you know? |
|---|
| With a license from Curacao, Cocoa Casino is completely safe to play at. |
How we tested Cocoa Casino
Every time we review a casino, we consider the following important factors. Below we explain a bit more about what we look for in each casino.
Welcome offers and Promos – Grab a Bonus at Cocoa Casino
New Player Bonus – 200% welcome bonus
When registering with Cocoa Casino, your first deposit will be matched with a 200% welcome bonus.
You can play with two types of depositing incentives. Deposit bonuses or Cashback Insurance.
With deposit bonuses being types of bonuses given to a player along with their deposit, whatever amount you deposit, the casino will match.
Wagering is 30x the bonus + deposit amount which is about 60x altogether. Head to the cashier to claim!
Cocoa Casino Free Spins Offer
This casino has a 40 Free Spins offer that can be claimed after creating a new account with Cocoa Casino.
Cocoa Casino No Deposit Bonus
The casino does not offer a no deposit bonus at the time of the review.
Cocoa Casino Cashback Bonus
This casino has two types of cashbacks: Cashback Insurance and Next Day Cashback.
The first type of cashback includes insurance should the house win. All you need to do to claim this cashback is speak to a customer care representative once your balance has finished, and they will add your real cashback to your account.
The second type of cashback bonus is known as the next day cashback.
For this deposit you get a guarantee of up to 30% on all your deposits during the promotion period. The next day you get cash right back into your account.
Cocoa Casino Promotions and Tournaments
The good news is even when the welcome bonus has been spent, there are several other promotions available.
Let’s take a look at what’s available now, below!
- Bitcoin rewards
- Happy Hours
- Daily cashback
- Daily free spins
Cocoa Casino VIP Program
Each new player is automatically enrolled in the “default” level of the VIP program when they first sign up. The names of the levels are pretty uninspiring; they’re simply VIP 1, VIP 2, and VIP 3.
It won’t be possible to move up any higher until you have been with the casino for at least 30 days.
Overall, information regarding the VIP program is fairly light. There’s no mention of what it takes to get out of the default level and into the first one.
In terms of the prizes, players can expect weekly cashback, birthday rewards, a weekly bonus, and other assorted prizes that are randomly awarded.
| Cocoa Casino Offers Several Bonuses |
|---|
| The bonuses seem to be one of the best features of the casino. We also think that this is definitely one way to make playing at the casino more enjoyable. The wagering requirements were fair, and it’s not more than what other casinos typically ask for. We also like that players will get bonuses without even having to deposit first! |
How to register a new account with Cocoa Casino
Registering an account at Cocoa Casino is done in three easy steps.
Step 1: Enter your email address and choose a password and username for yourself.
Step 2: you’ll be asked to provide your name, date of birth, and phone number.
Step 3: you’ll need to provide details such as your address, country, and which currency you prefer.
Documents and information you need to share with Cocoa Casino to open an account
To open a Cocoa Casino account, you will need to provide:
- Your email address and password;
- Your full name;
- Your date of birth;
- Your mobile phone number;
- Your postal address;
- Your preferred currency;
- A secret question and answer.
| It’s Fairly Easy to Open an Account on Cocoa Casino |
|---|
| Opening an account was a pretty familiar process to what we’ve seen at most other online casinos. The information the casino asked for was also pretty standard, and there were no questions that we hesitated in answering. The addition of a security question for your account was another nice touch. |
Cocoa Casino Payment Methods
When making a deposit, you can choose from eight payment methods. Unfortunately, the casino only offers three options when it comes to withdrawing funds.
| Payment Method | Type | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|
| Neteller | e-money | Instant | 1-7 business days |
| Skrill | e-money | Instant | 1-7 business days |
| Visa/MasterCard | Credit card | Instant | — |
| Ria | e-money | 5-60 min | — |
| Neosurf | Voucher payment | Instant | — |
| MoneyGram | Bank Transfer | 5-60 min | — |
| Remity | Bank Transfer | 5-60 min | — |
| PaySafeCard | Bank Transfer | Instant | — |
Cryptocurrency available at Cocoa Casino
When making a deposit using crypto, there is only one way of making payments – via Bitcoin.
| Cryptocurrency | Type | Average Deposit Time | Average Withdrawal Time |
| Bitcoin | Cryptocurrency | Instant | 1-7 business days |
| There’s a Decent Amount of Payment Methods, but Few Withdrawal Options |
|---|
| Here’s where we start to see some problems with the casino. While the payment method selection is decent enough, it could be greatly expanded. A major point to make a note of, there are far fewer withdrawal methods than other casinos. The minimum deposit they’re asking for is $25, which is a higher amount than what we typically see. |
Games You Can Play at Cocoa Casino
The slot games are largely the main attraction here and have the biggest selection of the game categories. The four major categories of slots are classic slots, video slots, i-slots, and jackpot slots.
Overall, we estimate there are around 300 slots, which is quite a few less than some major casinos, but it should still give enough variety.
Exclusive Games and Branded Tables
When it comes to table games, the three main categories are blackjack, roulette, and others. The selection, however, is extremely small, and there are only two versions of blackjack and roulette each.
There’s also no live casino to enjoy.
The other section includes a total of six games.
These are Baccarat, Casino Battle, Craps, Pai Gai, Red Tiger, Ride’Em Poker.
There’s a specialty games section where you can find bingo, keno, and some scratch games, but not much else.
Recommended slots you can play at Cocoa Casino
Here are some of Cocoa Casino’s top pokie games you can play when visiting this casino:
- Zeus Rising
- Viking Treasures
- Reel Crime: Stealing Christmas
Exquisite live dealer table available in Cocoa Casino
The Live Casino games on offer at Cocoa Casino are: Rolling Stack Blackjack, American Blackjack, Blackjack Multi-hand, and Ride’ Em Poker.
Game Shows you can play in Cocoa Casino
The casino does not seem to offer any game show at the time of the review.
Game Providers
Cocoa Casino has six main game providers. These include Rival, Saucify, Felix Gaming, BetSoft, Tom Horn, Spinomenal.
| The Game Selection Is a bit lacking at Cocoa Casino |
|---|
| Cocoa Casino’s game selection is far from the biggest we have seen. We can see slot games are the main focus, which isn’t unusual for many online casinos. The table games section ultimately offers a total of 10 games. While you’ll find the casino classics here, some other variations or additional games could be added. |
Time to Collect Your Winnings? Here’s What You Need to Know
We’ll go over some brief steps here on how to make a withdrawal. If you’ve played at other casinos before, you’ll find it’s largely the same process.
Step by Step guide on how to withdraw from Cocoa Casino
Step 1: Log in to your account. Afterwards, proceed to the cashier section.
Step 2: Choose one of the withdrawal methods.
Step 3: Enter the amount you’re looking to withdraw.
Other important information to know when withdrawing
Cocoa Casino has a minimum withdrawal of $25 and a maximum of $500 a day. There is a maximum withdrawal of $1,000 per week as well.
The only withdrawal methods to select from are Bitcoin, Neteller, or Skrill.
Withdrawals can take 1-7 days to process. All the information regarding this can be found on the casino’s website under “banking”.
| Withdrawal Process at Cocoa Casino Needs Improvement |
|---|
| We were disappointed to find only three ways that winnings can be withdrawn. The processing times are also excessive as it can take up to seven days to get your winnings. There are casinos that get this done in a day, so we’re not sure what’s behind the long wait times. |
Cocoa Casino’s Customer Support
English seems to be the only main language supported by the casino, so if you don’t know it, you’ll be out of luck. There doesn’t seem to be an option to switch to other languages.
The support button at the top of the website will take you to the support page. Here you’ll find the email for contacting the website as well as the live chat function.
There’s no phone number where you can reach the casino.
Unfortunately, there isn’t a FAQ section to be found anywhere. The only other place you could find some information is the terms and conditions page.
| Contact | Average Answer Time | |
|---|---|---|
| [email protected] | 24h | |
| Live Chat | Available 24/7 on the website |
5 mins |
| Cocoa Casino Offers Modest Customer Support but Lacks Other Resources |
|---|
| The staff at the casino are friendly and able to assist with questions you might have. So, the customer support itself is pretty good. The response times could be improved a little. The lack of any other helpful resources is disappointing. The absence of a FAQ, for example, seems like a big oversight. |
The mobile experience
Cocoa Casino offers a choice of either downloading and installing the free software, or simply using the instant play version on your browser. Mobile app optimisation has been ensured for Android and Apple iOS smartphones and tablets.
| Keeping one step ahead of the (mobile) game! |
|---|
| Since many casino game players are using their smartphones to play their favourite games, we think that implementing a mobile experience is a fantastic add-on provided by this casino. |
Responsible Gambling
By scrolling down to the bottom, you can find the page on Responsible Gambling. The page is largely basic and doesn’t offer as much information as we’ve seen on other casinos.
If players want to impose any limits on themselves, they have to contact the casino to do so. For example, it’s possible to set deposit limits if you choose.
| More Information Could Be Added to the Responsible Gambling Page |
|---|
| The RG section proved to be somewhat of a disappointment. For example, other casinos we looked at also had a list of outside resources players could consult, which we didn’t find here. There’s also no information on gambling addiction. Overall, there’s some basic information on gambling only. It’s good that players can request deposit limits, but the casino shouldn’t lower their maximum withdrawal as a result. |
Awards and Recognitions
This casino does not seem to have won any awards or recognitions.
Cocoa Casino will leave you with a sweet taste!
We found Cocoa Casino to be fairly standard overall, though it does excel in one particular area. We can say the bonuses are the main attraction and reason players might want to sign up here.
The amount you can get from the deposit bonus is higher than what most casinos offer. There are also other promotions to enjoy afterwards.
The main drawback is the withdrawal process which has a higher processing time of up to seven days. If you’re willing to wait, we think you can enjoy what Cocoa casino has to offer.
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