Club Riches casino has been operating for a few years but hasn’t won any significant awards yet.
The terms are easy to find at Club Riches, but it doesn’t explain all of the required information. Still, it has game rules and more available.
Club Riches has a desktop application, and the mobile and desktop websites are user-friendly. However, there’s no mobile app.
Players at Club Riches can only contact support via the contact form, as there’s no 24/7 live chat. Still, players can also find answers in the FAQ section.
Summary
Details
Game offerings
Game types
Payment
Payment options
Deposit
Withdrawal
Customer Service
Live chat
Club Riches Review
We explore various aspects of this casino in our Club Riches review to provide an accurate assessment. It includes the casino’s following features:
- Licencing, Safety, and Trustworthiness
- Welcome Offers and Promos
- Registration Steps
- Payment Methods
- Cryptocurrencies
- Gaming Library
- Steps to Withdraw
- Customer Support
- Overall Play Experience
- Responsible Gaming Policy
Club Riches Licencing, Safety, and Trustworthiness
Media 21 BV operates this site, ensuring NZ players have a safe and worthwhile experience.
Gaming licences that Club Riches hold
This casino operates under a Curacao eGaming Licence.
Factors that ensure Club Riches is safe
The operator implements various features to keep its players in New Zealand safe. These include:
- Taking reasonable steps to protect information on secure servers and firewalls
- Game providers offering certified fair gaming titles
- Secure payment portals protect your transactions
The site’s terms and conditions and bonuses are available in the footer. The game rules are also there, which help new players understand casino games.
Awards and recognitions
This casino had no awards or recognition when we wrote the review.
Standard safety features
This casino is licensed with a Curacao eGaming licence and regulated, offering state-of-the-art firewalls and security measures.
Welcome Offers and Promos – The Top Bonus at Club Riches
A few promotions are available, though not as many as we would like. You can claim the available offers by making the applicable deposit. However, you must choose the welcome bonus to claim it when registering.
New player bonus
The new player bonus is stacked on your first three deposits up to 300%. All three offers provide a 100% bonus of up to $1,000, but the first deposit also provides 100 free spins on Tower of Fortuna.
All the bonuses require a minimum $20 deposit. The deposit and bonus amounts each have 35x wagering requirements, and the free spins winnings have 50x wagering requirements. NZ players have one month to meet these wagering requirements.
The free spins offer at Club Riches
When writing this Club Riches review, we didn’t see dedicated free spin offers at the casino.
Does Club Riches offer a no deposit bonus?
Unfortunately, there wasn’t a no deposit bonus when writing this review.
Club Riches’ cashback bonus
Players can get up to 10% weekly cashback of between $5 and $100. The operator calculates the cashback based on your real-money net loss, and you must opt in each week to be eligible. The cashback amount has 10x wagering requirements.
Other promotions and tournaments at Club Riches
There are several regular offers available at this casino. However, you’ll only be able to see and claim them on specific days. These offers include:
- 100% Month End Bonus
- Sunday’s Best 10% Win Boost
- One-Time Survey – Turn 2c into $100
There are also frequent tournaments, such as the Fugaso Book of Billionaires event.
The VIP program available
NZ players must make monthly deposits between €1,000 and €10,000 in their local currency to qualify for the VIP levels. Four levels offer a weekly deposit bonus, Daily Free Rounds, Priority Support, and Prize Drops.
VIP Level | VIP Benefits: | |
1. Sapphire | 4% weekly cashback of up to €500 | |
2. Ruby | 6% weekly cashback of up to €1,000 | |
3. Emerald | 8% weekly cashback of up to €1,500 | |
4. Diamond | 10% weekly cashback of up to €2,000 |
Limited bonus offers are available
We would like to see more regular bonuses for existing NZ players.
Register You Club Riches Account
After you click the Join button, you can easily register by adding your information in the appropriate fields. You must verify your email to start playing.
Club Riches reviews these documents and information
NZ players must verify their identity primarily by providing the following documents:
- Driver’s licence, passport, or ID document
- Utility bills, lease contracts, or bank statements
- Photos of cards, e-wallet/crypto wallet screenshots
Thorough registration
The thorough registration process ensures you provide all relevant information and documentation.
Club Riches Payment Methods
There are 10 fiat deposit methods for NZ players, starting with Visa, Mastercard, CashtoCode, Paysafecard, and Rapid Transfer. However, popular options like MuchBetter, Skrill, Netelle, and AstroPay are also available.
Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
Visa | $15 | N/A | Instant | N/A |
Mastercard | $15 | N/A | Instant | N/A |
Paysafecard | $15 | $9,000 | Instant | 0-2 Days |
CashtoCode | $15 | N/A | Instant | N/A |
Rapid Transfer | $15 | $9,000 | Instant | 0-3 Days |
MuchBetter | $15 | $9,000 | Instant | 0-2 Days |
AstroPay | $15 | N/A | Instant | N/A |
Neteller | $15 | $9,000 | Instant | 0-2 Days |
Skrill | $15 | $9,000 | Instant | 0-2 Days |
Bank Transfer | N/A | $9,000 | N/A | 0-3 Days |
eZeeWallet | N/A | $9,000 | N/A | 0-2 Days |
Multiple payment methods
We like the multiple deposit methods available, especially since most of them are also available for withdrawals.
Are Cryptocurrencies Available at Club Riches?
This operator offers seven cryptocurrencies to NZ players. However, the cryptocurrencies have the same deposit limits as fiat currencies.
Cryptocurrency | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
Bitcoin | $15 | $9,000 | Instant | 0-3 Days |
Bitcoin Cash | $15 | $9,000 | Instant | 0-3 Days |
Ethereum | $15 | $9,000 | Instant | 0-3 Days |
Litecoin | $15 | $9,000 | Instant | 0-3 Days |
Ripple | $15 | $9,000 | Instant | 0-3 Days |
Tether | $15 | $9,000 | Instant | 0-3 Days |
USD Coin | $15 | $9,000 | Instant | 0-3 Days |
Choose to play with crypto
We like that crypto is an option for players in NZ who prefer these digital currencies.
The Best Games at Club Riches
This casino boasts over 10,200 games, an impressive figure that most NZ players will love. Banners on the game icons indicate specific features, such as being New, Popular, or one of the recommended titles.
Branded and exclusive games
There aren’t many branded titles, but you can find a few, like Narcos Mexico, Testament and Black Mamba. Although it lists some exclusive titles, like April Fury and the Chamber of Scarabs and Tower of Fortuna, these aren’t actually exclusive to this casino.
Club Riches’ excellent pokies
Over 8,500 pokies are available, delivering fan favourites like Book of Dead, Starburst, and Big Bass Bonanza. You can search for the pokie’s name or use the provider and category filters to narrow it down.
Further game headings like Jackpot, Megaways, and Bonus Buy are available in the gaming lobby.
Browse the live dealer lobby
Over 1,000 live games are available in the live dealer lobby. NZ players can navigate between the game headings Evolution, Popular Live, Blackjack, Roulette, Other Live, and Baccarat.
Some of the best titles are Golden Wealth Baccarat, Sticky Bandits Roulette, Mega Fire Blaze Blackjack, and Mega Sic Bo.
Try something new with Club Riches’ game shows
Fantastic game shows are available to provide a break from the traditional live dealer title. You can find options like Treasure Island, Monopoly Big Baller, Dead or Alive Saloon, and Cash or Crash Live.
These titles are available in the “Other Live” heading, or you can search for a specific game.
Crash, mine, and scratchcard options
Pokies, table games, and live dealer titles aren’t the only games you can play. Crash games and scratchcards are also available. Browse over 200 instant win titles and over 90 scratch cards in their respective headings.
Our top picks include Lucky Magic Scratch, Siren’s Kingdom Scratch, Gems Rampage Smash4Cash, and Aviator.
Famous game providers at Club Riches
Providers like BeterLive, Absolutely Live Gaming, Evolutions, Ezugi, and Pragmatic Play Live offer live dealer titles. Playtech, Revolver Gaming, and Belatra Games are some of the ones delivering lottery titles. However, there are around 70 game providers, including:
- Games Global
- Play’n GO
- Spinomenal
- Wazdan
- NetEnt
Impressive gaming selection
We love the massive gaming library but want more branded and truly exclusive titles.
Withdraw Process
You can access the withdrawal tab through your player profile. It’s easy enough to withdraw as you follow the prompts once you’ve chosen your withdrawal method.
How to withdraw fiat currencies
For fiat players in NZ, you use the following steps to withdraw:
- Click on your account icon to open your dashboard
- Select the “Withdrawal” tab
- Choose one of the available withdrawal methods
- Add the withdrawal amount
- Complete any necessary details, such as your e-wallet address
- Action the withdrawal
How to withdraw cryptocurrencies
For NZ crypto players, the following withdrawal process is available:
- Select your account icon and navigate to “Withdrawal”
- Choose one of the seven cryptos
- Add the withdrawal amount
- Complete your wallet address
- Press the withdraw button
Other important information on withdrawals
The operator implements a $30 minimum withdrawal limit and doesn’t generally charge fees. However, it can charge up to a 10% fee if you try to withdraw deposits without completing a rollover.
Standard withdrawal policy
This operator has a standard withdrawal policy but with fast cashout times in most cases.
Customer Support
This operator doesn’t offer a live chat but a contact form. You can send them a request anytime, but they can take between 24 and 48 hours to answer. There’s a support email, but the contact form is the better option.
Contact: | Average Answer Time | |
[email protected] | 24-48 hours | |
phone | N/A | N/A |
live chat | Yes | N/A |
@Club_Riches | N/A | |
N/A | N/A |
There’s an FAQ page with answers to the most common questions. You can get answers about your account, bonuses, transactions, and security there.
Limited support methods
The contact form is the primary support method, live chat was recently added.
The Overall Play Experience
The website is well-designed, with a dark background and peach-to-purple ombre highlights. While the site sometimes takes longer to load new pages and games, it’s not a dealbreaker. You can also download and install a desktop application for easy access.
The mobile experience
While there’s no mobile app, the mobile website will offer everything the desktop one does. The layout, bonuses, games, and features remain the same. However, the mobile site loaded slightly faster than the desktop site.
User-friendly design but slightly longer loading times
We love the user-friendly interface but would like the loading times to be faster. Still, the mobile website experience won’t lose out to another.
Responsible Gambling Policy
This casino prescribes a dedicated, responsible gambling policy and offers a few responsible gambling tools. NZ players can contact support to request self-exclusion or a cool-off period from one week to permanent. They can also ask to set weekly and monthly deposit limits.
The essential tools are available
While there aren’t tools like reality checks and session limits, NZ players can set deposit limits or take a break for a custom period. However, we would like it if they could action these limits in their account, due to there being no live chat.
Play Over 10,200 Casino Games
We rate this casino 7/10 due to its exceptional gaming library, stacked welcome bonus, and multiple payment methods. It’s a user-friendly platform with a few responsible gambling tools.
However, we want to see more promotions available. Still, despite these drawbacks, it remains a worthwhile casino to play at.